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The TQM legacy – Gurus’ contributions and theoretical impact
14 references·12 citing·36 second hop
The TQM legacy – Gurus’ contributions and theoretical impact (2013)The TQM legacy – Gurus’ contributions and…Total quality management and theory: An exploratory study of contribution (2001)Total quality management and …EXPLODING THE MYTH: DO ALL QUALITY MANAGEMENT PRACTICES CONTRIBUTE TO SUPERIOR QUALITY PERFORMANCE? (1999)EXPLODING THE MYTH: DO ALL QU…Beyond Process: TQM Content and Firm Performance (1996)Beyond Process: TQM Content a…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION (1994)MODELS OF ORGANIZATION AND TO…The Essence of Total Quality Management (1993)The Essence of Total Quality …How successful is World Bank lending for structural adjustment (1991)How successful is World Bank …The management and control of quality (1989)The management and control of…Juran on planning for quality (1988)Juran on planning for qualityQuality without tears : the art of hassle-free management (1984)Quality without tears : the a…Out of the Crisis (1982)Out of the CrisisQuality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Total quality control (1961)Total quality controlQuality-Control Handbook. (1952)Quality-Control Handbook.TQM and sustainable hospitality: unpacking the link between green culture, employee behavior, and hotel performance (2025)TQM and sustainable hospitali…Quality cost management in the SMEs of Poland (2020)Quality cost management in th…Have the Reports of TQM’s Death Been Greatly Exaggerated? A Re-Examination of the Concept’s Historical Popularity Trajectory (2020)Have the Reports of TQM’s Dea…Customer-perceived quality, innovation and tradition: some empirical evidence (2020)Customer-perceived quality, i…Theory of Quality Management: Its Origins and History (2019)Theory of Quality Management:…Four decades of research on quality: summarising, Trendspotting and looking ahead (2019)Four decades of research on q…Self-efficacy’s role in success of quality training programmes (2018)Self-efficacy’s role in succe…TQM implementation in a least developed country: an exploratory study of Yemen (2017)TQM implementation in a least…The Role of Strategic Planning in Implementing a Total Quality Management Framework: An Empirical View (2017)The Role of Strategic Plannin…Exploring total quality management applications under uncertainty: A research agenda for the shipping industry (2016)Exploring total quality manag…TQM implementation through ISO 9001: findings from Chinese construction firms in Nigeria (2015)TQM implementation through IS…The Implementation of Total Quality Management in Order to Improve Production Performance and Enhancing the Level of Customer Satisfaction (2015)The Implementation of Total Q…An Instrument for Measuring the Critical Factors of Quality Management (1989)The scientific theory‐building process: a primer using the case of TQM (1998)Total quality management and sustainable competitive advantage (2000)Strategic management a stakeholder approach (2010)Relationship between quality management practices and innovation (2012)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Testing Structural Equation Models. (1994)Perceptual measures of performance: fact or fiction? (2004)Disentangling leanness and agility: An empirical investigation (2006)Relationships between innovation stimulus, innovation capacity, and innovation performance (2006)Coefficient Alpha and the Internal Structure of Tests (1951)Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Lean manufacturing: context, practice bundles, and performance (2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Firm resources and sustained competitive advantage (2004)Defining Quality (1993)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Corporate social responsibility in a total quality management context: opportunities for sustainable growth (2003)Quality and assessment in context: a brief review (2006)Bank Service Quality, Customer Satisfaction and Loyalty in Ethiopian Banking Sector (2012)Responsibility: The new business imperative (2002)Extending the Horizons: Environmental Excellence as Key to Improving Operations (2006)The Effect of Training on Employee Performance (2013)Conducting case study research in operations management (1993)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Foundations of Corporate Success (1995)Process Capability Indices. (1995)On theory in operations management (1998)THE LAW OF CRIME CONCENTRATION AND THE CRIMINOLOGY OF PLACE* (2015)Optimal Lot Sizing, Process Quality Improvement and Setup Cost Reduction (1986)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)Performance measurement system design (1995)
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References

  • 1982Out of the Crisis7,278 cited
  • 1952Quality-Control Handbook.2,849 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1989The management and control of quality1,627 cited
  • 1961Total quality control1,547 cited
  • 1988Juran on planning for quality1,198 cited
  • 1999EXPLODING THE MYTH: DO ALL QUALITY MANAGEMENT PRACTICES CONTRIBUTE TO SUPERIOR QUALITY PERFORMANCE?633 cited
  • 1994MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION464 cited
  • 1984Quality without tears : the art of hassle-free management424 cited
  • 1996Beyond Process: TQM Content and Firm Performance395 cited
  • 1993The Essence of Total Quality Management226 cited
  • 2001Total quality management and theory: An exploratory study of contribution110 cited
  • 1991How successful is World Bank lending for structural adjustment8 cited

Cited by

  • 2015The Implementation of Total Quality Management in Order to Improve Production Performance and Enhancing the Level of Customer Satisfaction

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55 cited
  • 2020Quality cost management in the SMEs of Poland37 cited
  • 2019Four decades of research on quality: summarising, Trendspotting and looking ahead36 cited
  • 2017TQM implementation in a least developed country: an exploratory study of Yemen34 cited
  • 2019Theory of Quality Management: Its Origins and History33 cited
  • 2020Customer-perceived quality, innovation and tradition: some empirical evidence31 cited
  • 2015TQM implementation through ISO 9001: findings from Chinese construction firms in Nigeria27 cited
  • 2016Exploring total quality management applications under uncertainty: A research agenda for the shipping industry21 cited
  • 2020Have the Reports of TQM’s Death Been Greatly Exaggerated? A Re-Examination of the Concept’s Historical Popularity Trajectory21 cited
  • 2018Self-efficacy’s role in success of quality training programmes18 cited
  • 2017The Role of Strategic Planning in Implementing a Total Quality Management Framework: An Empirical View17 cited
  • 2025TQM and sustainable hospitality: unpacking the link between green culture, employee behavior, and hotel performance14 cited