Capitalizing on intellectual assets

Kuan‐Tsae Huang

54 citations0/0 files storedIBM Systems Journal

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Intellectual Capital and Performance Analysis Innovation and Knowledge Management Knowledge Management and Sharing

Abstract

Knowledge is power—the power that has become the driving force in our economy. Knowledge powers our customers' ability to adapt and innovate. It powers our ability to deliver value to clients. It powers the ability of our professionals to be their best. When knowledge is shared, its power grows exponentially. This essay discusses IBM's utilization of knowledge through the Intellectual Capital Management program.

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References

1998The Knowledge-Creating Company 1998Working knowledge: how organizations manage what they know 1996Wellsprings of knowledge: building and sustaining the sources of innovation 1997Data quality in context 1998A product perspective on total data quality management 1997Information ecology: mastering the information and knowledge environment

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2001Evolving communities of practice: IBM Global Services experience 2005Individual and social barriers to knowledge transfer 2006Can technology build organizational social capital? The case of a global IT consulting firm 2010The HOINCAP scale: measuring intellectual capital in the hotel industry 2005An integrative view and empirical examination of the relationships among knowledge management enablers, processes, and organizational performance in Australian enterprises 2001Orphan knowledge: the new challenge for knowledge management 2001Managing orphan knowledge: current Australasian best practice

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