Valuing Workforce Diversity: A Model of Organizational Change

Abstract

Abstract This paper describes the real and perceived impact of increasing workforce diversity on organizations and various management approaches to dealing with the phenomenon. It proposes a model of management that values diversity and seeks to reduce the negative consequences that may arise from conflicting racial and cultural interactions, while simultaneously seeking to maximize its potential benefits. Résumé Le présent article décrit les répercussions réelles et envisagées de l'augmentation de la diversité ethnique des effectifs sur les organisations. Il présente diverses approches de gestion pour faire face au phénomène. Proposant un modèle de gestion qui valorise la diversité, il minimise les conséquences négatives des interactions raciales et culturelles conflictuelles, cherchant simultanément à maximiser les avantages potentiels.

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