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Non-targeted customers in individualistic versus collectivistic cultures
16 references·0 citing·46 second hop
Non-targeted customers in individualistic versus collectivistic cultures (2014)Non-targeted customers in individualistic…E-S-QUAL (2004)E-S-QUALRethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses. (2002)Rethinking individualism and …Fairness as a Constraint on Profit Seeking: Entitlements in the Market (2000)Fairness as a Constraint on P…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Basics of Qualitative Research: Grounded Theory Procedures and Techniques (1993)Basics of Qualitative Researc…Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Basics of Qualitative Researc…Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Culture and the Self: Implica…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Culture's Consequences: International Differences in Work-Related Values. (1983)Culture's Consequences: Inter…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…What Should Be Done with Equity Theory? (1980)What Should Be Done with Equi…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Procedural Justice: A Psychological Analysis (1975)Procedural Justice: A Psychol…Inequity In Social Exchange (1965)Inequity In Social ExchangeSocial Behavior: Its Elementary Forms (1963)Social Behavior: Its Elementa…Quality Is Free: The Art of Making Quality Certain (1979)The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The CES-D Scale (1977)The Satisfaction With Life Scale (1985)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across NationsCulture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations (Second Edition), by HofstedeGeert. Thousand Oaks, CA: Sage, 2001 (2002)The weirdest people in the world? (2010)Dimensionalizing Cultures: The Hofstede Model in Context (2011)A circumplex model of affect. (1980)Motivation and Personality (1997)Subjective well-being: Three decades of progress. (1999)The Problem of Non-Response in Sample Surveys (1946)A Critical Comparison of Three Strategies of Collecting Data from Households (1967)Mail Surveys and Response Rates: A Literature Review (1975)Computer Self-Efficacy: Development of a Measure and Initial Test (1995)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)A Theory of Social Comparison Processes (1954)A Theory of Cognitive Dissonance (1957)Exchange and Power in Social Life. (1965)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Justice at the millenium: A meta-analytic review of 25 years of organizational justice research. (2001)On the dimensionality of organizational justice: A construct validation of a measure. (2001)The Approval Motive: Studies in Evaluative Dependence (1965)Organizational citizenship behavior: Its nature and antecedents. (1983)Research in Organizational Behavior. (1986)Accounting for common method variance in cross-sectional research designs. (2001)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)A General Approach to Confirmatory Maximum Likelihood Factor Analysis (1969)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Competing paradigms in qualitative research. (1994)Qualitative Content Analysis (2008)Document Analysis as a Qualitative Research Method (2009)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Narrative configuration in qualitative analysis (1995)Critical Race Methodology: Counter-Storytelling as an Analytical Framework for Education Research (2002)Understanding Reliability and Validity in Qualitative Research (2015)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 1992Basics of Qualitative Research: Grounded Theory Procedures and Techniques.29,295 cited
  • 1991Culture and the Self: Implications for Cognition, Emotion, and Motivation22,934 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1993Basics of Qualitative Research: Grounded Theory Procedures and Techniques17,625 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys17,460 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,151 cited
  • 1983Culture's Consequences: International Differences in Work-Related Values.15,186 cited
  • 1965Inequity In Social Exchange10,965 cited
  • 2002Rethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses.6,198 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,829 cited
  • 2004E-S-QUAL4,763 cited
  • 1963Social Behavior: Its Elementary Forms4,692 cited
  • 1975Procedural Justice: A Psychological Analysis3,245 cited
  • 2000Fairness as a Constraint on Profit Seeking: Entitlements in the Market

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3,159 cited
  • 1980What Should Be Done with Equity Theory?3,013 cited
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