Perceived Organizational Support, Job Satisfaction and Employee Performance: An Chinese Empirical Study

Rentao Miao · Heung-Gil Kim

79 citations0/0 files storedJournal of Service Science and Management

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

The study investigated the generalizability of perceived organizational support and job satisfaction as positive correlations of employee performance in China. In a study conducted, 130 matched cases of 130 employees and their 34 immediate supervisors from two large-scale state-owned enterprises (SOE) were selected as participants. Well-established psychological scales measuring perceived organizational support (POS), job satisfaction, and four facets of organizational citizenship behavior (OCB) were administered. Data analyzed using zero-order correlation and hierarchical regression analysis showed positive correlations of POS and job satisfaction with work performance, and also showed independent and joint positive associations of POS and job satisfaction with OCB and each of its four dimensions.

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References

1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors 2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research 1990Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.2001The job satisfaction-job performance relationship: A qualitative and quantitative review.2017Perceived Organizational Support 1983Organizational citizenship behavior: Its nature and antecedents.1997PERCEIVED ORGANIZATIONAL SUPPORT AND LEADER-MEMBER EXCHANGE: A SOCIAL EXCHANGE PERSPECTIVE.

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