SZodixStudyAcademic Library

Dashboard Shelves Open access My library Inbox Notes Write Learn Alerts

More

Ask your library Notifications Quick cite Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Customer behavior toward online insurance services in India · Study

ArticleShelves

ArticleCustomer behavior toward online insurance services in India

Arpita Khare2012

OA

Articlebronze2012

Customer behavior toward online insurance services in India

Arpita Khare · Saumya Dixit · Ruchi Chaudhary · Priyanka Kochhar

18 citations·0/0 files stored·Journal of Database Marketing & Customer Strategy Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Technology Adoption and User Behaviour Customer Service Quality and Loyalty Health, Technology, Consumer Behavior

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 18 citations exist upstream.

References

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 1992Information Systems Success: The Quest for the Dependent Variable 2003Trust and TAM in Online Shopping: An Integrated Model1 1988Illusion and well-being: A social psychological perspective on mental health.1992Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1 1990Zero defections: quality comes to services.

Cited by

2019Application of digital technologies in health insurance for social good of bottom of pyramid customers in India

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2008Understanding Channel Purchase Intentions: Measuring Online and Offline Shopping Value Perceptionsbook · 19 shared references 2015A macro model of online information quality perceptions: A review and synthesis of the literaturearticle · 17 shared references 2008The antecedents of customer satisfaction with online travel services: a conceptual modelarticle · 16 shared references 2009e‐Service quality: overview and research agendaarticle · 13 shared references 2006Online service attributes available on apparel retail web sites: an E‐S‐QUAL approacharticle · 12 shared references 2013EXPLORING SERVICE QUALITY DIMENSIONS IN B2B e-MARKETPLACESarticle · 12 shared references

Details

Year2012

Typearticle

Published2012-06-01

VenueJournal of Database Marketing & Customer Strategy Management

ISSN-L1741-2439

Languageen

Citations18

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

Identifiers

doi10.1057/dbm.2012.14

openalex_workW2086497690

Links

Imported from OpenAlex (CC0) — nothing here is generated.