SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Information search for home, medical, and financial services by mature consumers
16 references·5 citing·33 second hop
Information search for home, medical, and financial services by mature consumers (2009)Information search for home, medical, and…Services Marketing: Integrating Customer Focus Across the Firm (1996)Services Marketing: Integrati…Self-Efficacy in Changing Societies (1996)Self-Efficacy in Changing Soc…Self-Efficacy in Changing Societies (1995)Self-Efficacy in Changing Soc…The Development and Emergence of Services Marketing Thought (1994)The Development and Emergence…Experimental Psychology, Cognition, and Human Aging (1991)Experimental Psychology, Cogn…The Impact of Services versus Goods on Consumers' Assessment of Perceived Risk and Variability (1990)The Impact of Services versus…External Search Effort: An Investigation Across Several Product Categories (1987)External Search Effort: An In…Aging and Behavior (1984)Aging and BehaviorA Typology of Individual Search Strategies Among Purchasers of New Automobiles (1984)A Typology of Individual Sear…A Model of Consumer Information Search Behavior for New Automobiles (1983)A Model of Consumer Informati…An Information Processing Theory of Consumer Choice (1979)An Information Processing The…Age Differences in Information Processing: A Perspective on the Aged Consumer (1977)Age Differences in Informatio…Free Competition and the Optimal Amount of Fraud (1973)Free Competition and the Opti…Innovative Behavior and Communication (1972)Innovative Behavior and Commu…The Theory of Buyer Behavior (1971)The Theory of Buyer BehaviorInformation and Consumer Behavior (1970)Information and Consumer Beha…SHOPPING BEHAVIOR OF THE SILVER GENERATION IN SLOVAKIA: A CASE STUDY NITRA (2022)SHOPPING BEHAVIOR OF THE SILV…Ensuring customer retention: insurers’ perception of customer loyalty (2019)Ensuring customer retention: …Individual differences in consumer information search for services: A multiple mediation study (2017)Individual differences in con…Insights into mature consumers of financial services (2013)Insights into mature consumer…Mature Consumers Speak: Insights on Information Search and Self-Efficacy for Service Purchases (2012)Mature Consumers Speak: Insig…Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)Measuring the Involvement Construct (1985)E‐satisfaction and e‐loyalty: A contingency framework (2003)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Relationship Marketing in Consumer Markets: Antecedents and Consequences (1995)Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Toward a Theory of Social Judgments of Organizations: The Case of Legitimacy, Reputation, and Status (2011)Marketing Research (1970)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Problems and Strategies in Services Marketing (1985)Word-of-Mouth Processes within a Services Purchase Decision Context (2000)Use and Impact of Online Travel Reviews (2008)The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors (2015)Self-Efficacy Beliefs in Academic Settings (1996)Teacher Efficacy: Its Meaning and Measure (1998)Self-Efficacy: An Essential Motive to Learn (2000)The Psychological Continuum Model: A Conceptual Framework for Understanding an Individual's Psychological Connection to Sport (2001)Comfort your online customer: quality, trust and loyalty on the internet (2004)The Critical Incident Technique in Service Research (2004)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)The Evolution of Cooperation (1981)The Role of Market Forces in Assuring Contractual Performance (1981)Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience Goods (1998)Negative self-efficacy and goal effects revisited. (2003)
this work references cited by second hop

References

  • 1970Information and Consumer Behavior5,796 cited
  • 1995Self-Efficacy in Changing Societies4,189 cited
  • 1973Free Competition and the Optimal Amount of Fraud3,943 cited
  • 1996Services Marketing: Integrating Customer Focus Across the Firm3,049 cited
  • 1971The Theory of Buyer Behavior2,797 cited
  • 1996Self-Efficacy in Changing Societies2,346 cited
  • 1979An Information Processing Theory of Consumer Choice2,245 cited
  • 1987External Search Effort: An Investigation Across Several Product Categories1,302 cited
  • 1990The Impact of Services versus Goods on Consumers' Assessment of Perceived Risk and Variability811 cited
  • 1983A Model of Consumer Information Search Behavior for New Automobiles717 cited
  • 1972Innovative Behavior and Communication590 cited
  • 1984Aging and Behavior584 cited
  • 1984A Typology of Individual Search Strategies Among Purchasers of New Automobiles353 cited
  • 1977Age Differences in Information Processing: A Perspective on the Aged Consumer342 cited
  • 1994The Development and Emergence of Services Marketing Thought281 cited
  • 1991Experimental Psychology, Cognition, and Human Aging

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

271 cited

Cited by

  • 2019Ensuring customer retention: insurers’ perception of customer loyalty40 cited
  • 2017Individual differences in consumer information search for services: A multiple mediation study23 cited
  • 2013Insights into mature consumers of financial services20 cited
  • 2012Mature Consumers Speak: Insights on Information Search and Self-Efficacy for Service Purchases15 cited
  • 2022SHOPPING BEHAVIOR OF THE SILVER GENERATION IN SLOVAKIA: A CASE STUDY NITRA9 cited