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Psychological Climate, Empowerment, Leadership Style, and Customer-Oriented Selling: An Analysis of the Sales Manager-Salesperson Dyad

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References

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1982The SOCO Scale: A Measure of the Customer Orientation of Salespeople1,547 cited

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1971

Managerial Behavior, Performance, and Effectiveness.

1,507 cited

1996A new look at psychological climate and its relationship to job involvement, effort, and performance.1,460 cited

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