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CSR: Consumer responses to the social quality of private labels
16 references·13 citing·43 second hop
CSR: Consumer responses to the social quality of private labels (2013)CSR: Consumer responses to the social qua…Service Management and Marketing (2011)Service Management and Market…Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Does Doing Good Always Lead t…Charitable programs and the retailer: do they mix? (2000)Charitable programs and the r…Corporate Citizenship: Cultural Antecedents and Business Benefits (1999)Corporate Citizenship: Cultur…The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges (1998)The Roles of Price, Performan…The Effects of Price-Comparison Advertising on Buyers’ Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions (1998)The Effects of Price-Comparis…The Effects of Price-Comparison Advertising on Buyers' Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions (1998)The Effects of Price-Comparis…The influence of firm behavior on purchase intention: do consumers really care about business ethics? (1997)The influence of firm behavio…The Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …Green consumers in the 1990s: Profile and implications for advertising (1996)Green consumers in the 1990s:…Attitudes and the Prediction of Behavior: A Meta-Analysis of the Empirical Literature (1995)Attitudes and the Prediction …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Pandemic‐led brand switch: Consumer stickiness for private‐label brands (2024)Pandemic‐led brand switch: Co…What claims best convey the quality of retailers' standard private label products? (2023)What claims best convey the q…The Antecedent of the Sustainable Purchasing Attitudes among Generation Z: A Terror Management Theory Perspective (2023)The Antecedent of the Sustain…How universities' social responsibility activities influence students’ perceptions of reputation (2023)How universities' social resp…Towards Sustainable Private Labels in an Autonomous Community during COVID-19—Analysis of Consumer Behavior and Perception on the Example of Tenerife (2021)Towards Sustainable Private L…Private‐label consumer studies: A review and future research agenda (2021)Private‐label consumer studie…Is it an error to communicate CSR Strategies? Neural differences among consumers when processing CSR messages (2021)Is it an error to communicate…The perception of corporate social responsibility and employee engagement: Examining the underlying mechanism (2019)The perception of corporate s…Corporate social responsibility and employee performance: a study among indian business executives (2018)Corporate social responsibili…CSR and turnover intentions: examining the underlying psychological mechanisms (2017)CSR and turnover intentions: …Corporate social responsibility: a boon or bane for innovative firms? (2017)Corporate social responsibili…Sources of retailer personality: Private brand perceptions (2015)Sources of retailer personali…Social responsibility and its differential effects on the retailers’ portfolio of private label brands (2015)Social responsibility and its…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Possessions and the Extended Self (1988)The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders (1991)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)What We Know and Don’t Know About Corporate Social Responsibility (2012)Corporate social responsibility and access to finance (2013)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)The Baby is Sick/The Baby is Well: A Test of Environmental Communication Appeals (1995)Environmental segmentation alternatives: a look at green consumer behavior in the new millennium (1999)Promoting sustainable consumption: Determinants of green purchases by Swiss consumers (2003)Sustainable food consumption among young adults in Belgium: Theory of planned behaviour and the role of confidence and values (2007)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Specification Tests in Econometrics (1978)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Attitude-behavior relations: A theoretical analysis and review of empirical research. (1977)Meta-Analytic Procedures for Social Research (1991)ATTITUDES AND ATTITUDE CHANGE (1997)Measuring Trust* (2000)Understanding and using the Implicit Association Test: III. Meta-analysis of predictive validity. (2009)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Corporate Stakeholders and Corporate Finance (1987)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Building Strong Brands (1995)The Affective Consequences of Service Work (1993)A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach (2012)A definition for gamification: anchoring gamification in the service marketing literature (2016)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach (2002)The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009)
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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,659 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions3,422 cited
  • 1995Attitudes and the Prediction of Behavior: A Meta-Analysis of the Empirical Literature1,612 cited
  • 1996Green consumers in the 1990s: Profile and implications for advertising1,580 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions1,518 cited
  • 2011Service Management and Marketing1,414 cited
  • 1998The Effects of Price-Comparison Advertising on Buyers’ Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions1,299 cited
  • 1999Corporate Citizenship: Cultural Antecedents and Business Benefits1,229 cited
  • 1998The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges1,110 cited
  • 1997The influence of firm behavior on purchase intention: do consumers really care about business ethics?

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1,068 cited
  • 1998The Effects of Price-Comparison Advertising on Buyers' Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions994 cited
  • 2000Charitable programs and the retailer: do they mix?809 cited
  • Cited by

    • 2018Corporate social responsibility and employee performance: a study among indian business executives83 cited
    • 2019The perception of corporate social responsibility and employee engagement: Examining the underlying mechanism72 cited
    • 2015Sources of retailer personality: Private brand perceptions41 cited
    • 2017CSR and turnover intentions: examining the underlying psychological mechanisms35 cited
    • 2021Is it an error to communicate CSR Strategies? Neural differences among consumers when processing CSR messages33 cited
    • 2023How universities' social responsibility activities influence students’ perceptions of reputation31 cited
    • 2021Private‐label consumer studies: A review and future research agenda28 cited
    • 2015Social responsibility and its differential effects on the retailers’ portfolio of private label brands24 cited
    • 2017Corporate social responsibility: a boon or bane for innovative firms?24 cited
    • 2023The Antecedent of the Sustainable Purchasing Attitudes among Generation Z: A Terror Management Theory Perspective22 cited
    • 2024Pandemic‐led brand switch: Consumer stickiness for private‐label brands16 cited
    • 2021Towards Sustainable Private Labels in an Autonomous Community during COVID-19—Analysis of Consumer Behavior and Perception on the Example of Tenerife12 cited
    • 2023What claims best convey the quality of retailers' standard private label products?11 cited