SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
The question we continue to ask: How do organisations define their mission?
16 references·1 citing·45 second hop
The question we continue to ask: How do organisations define their mission? (1997)The question we continue to ask: How do o…Strategic marketing planning (2009)Strategic marketing planningMarketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…Environmental Marketing Management (1998)Environmental Marketing Manag…The Impact of Service Quality and Service Characteristics on Customer Retention: Small Businesses and their Banks in the UK1 (1996)The Impact of Service Quality…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Demystifying the Development of an Organizational Vision (1996)Demystifying the Development …Consumer and nonconsumer stakeholder orientation in U.K. companies (1996)Consumer and nonconsumer stak…Mission Analysis: An Operational Approach (1994)Mission Analysis: An Operatio…The Changing Role of Marketing in the Corporation (1992)The Changing Role of Marketin…The Strategy Process: Concepts, Contexts, Cases (1991)The Strategy Process: Concept…Creating a sense of mission (1991)Creating a sense of missionHow companies define their mission (1989)How companies define their mi…Corporate Mission Statements: The Bottom Line (1987)Corporate Mission Statements:…A Model for Studying R&D. Marketing Interface in the Product Innovation Process (1986)A Model for Studying R&D. Mar…Content Analysis in Consumer Research (1977)Content Analysis in Consumer …Toward a Psychological Theory of Human Communication (1953)Toward a Psychological Theory…The role of employee engagement and communication in gaining competitive advantage (2008)The role of employee engageme…Credit Rationing in Markets with Imperfect Information (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)An exposition of consumer behaviour in the financial services industry (2000)An investigation into the switching process in retail banking services (2001)Path analysis of perceived service quality, satisfaction and loyalty in Greek insurance (2006)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Reliability of Content Analysis: The Case of Nominal Scale Coding (1955)The general inquirer: A computer approach to content analysis. (1966)Content Analysis for the Social Sciences and Humanities. (1970)Market-Oriented Ethnography: Interpretation Building and Marketing Strategy Formulation (1994)A Content Analysis of the Content Analysis Literature in Organization Studies: Research Themes, Data Sources, and Methodological Refinements (2007)How Does Brand-related User-generated Content Differ across YouTube, Facebook, and Twitter? (2012)Role Conflict and Ambiguity in Complex Organizations (1970)Designing Complex Organizations (1973)Antecedents and Consequences of Project Team Cross-Functional Cooperation (1993)The Management of Innovation (1994)The Effects of Environmental Turbulence on New Product Development Strategy Planning (2003)The Fuzzy Front End of New Product Development for Discontinuous Innovations: A Theoretical Model (2004)The Nature of the Firm (1937)Research in Organizational Behavior (1984)The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)Developing relationships in business networks (1995)The Comparative Advantage Theory of Competition (1995)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Management—Tasks, responsibilities, practices (1974)Management. Tasks, Responsibilities, Practices. (1975)Roles Executives Play: CEOs, Behavioral Complexity, and Firm Performance (1993)A model of the impact of mission statements on firm performance (2001)Core value‐based corporate brand building (2003)Opening up Decision Making: The View from the Black Stool (1995)Entrepreneurial leadership: developing and measuring a cross-cultural construct (2003)A review of the recent contribution of systems thinking to operational research and management science (2009)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Evolving to a New Dominant Logic for Marketing (2003)Equity, Equality, Power, and Conflict (1991)Conceptual Framework for the Strategic Management: A Literature Review—Descriptive (2020)Purpose in the For-Profit Firm: A Review and Framework for Management Research (2021)Market Orientation and Company Performance: Empirical Evidence From UK Companies (1995)The moderating influence of strategic orientation on the strategy formation capability–performance relationship (2006)Leadership characteristics and digital transformation (2020)
this work references cited by second hop

References

  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 1992The Changing Role of Marketing in the Corporation2,773 cited
  • 1977Content Analysis in Consumer Research2,310 cited
  • 1991The Strategy Process: Concepts, Contexts, Cases961 cited
  • 1986A Model for Studying R&D. Marketing Interface in the Product Innovation Process793 cited
  • 1987Corporate Mission Statements: The Bottom Line546 cited
  • 1991Creating a sense of mission366 cited
  • 1989How companies define their mission343 cited
  • 1996The Impact of Service Quality and Service Characteristics on Customer Retention: Small Businesses and their Banks in the UK1279 cited
  • 1998Environmental Marketing Management233 cited
  • 1996Demystifying the Development of an Organizational Vision154 cited
  • 2009Strategic marketing planning141 cited
  • 1996Consumer and nonconsumer stakeholder orientation in U.K. companies95 cited
  • 1953Toward a Psychological Theory of Human Communication58 cited
  • 1994Mission Analysis: An Operational Approach

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

54 cited

Cited by

  • 2008The role of employee engagement and communication in gaining competitive advantage1 cited