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Evaluating the service quality of undergraduate nursing education in Taiwan – using quality function deployment
2 references·15 citing·51 second hop
Evaluating the service quality of undergraduate nursing education in Taiwan – using quality function deployment (2004)Evaluating the service quality of undergr…Translating customers’ voices into operations requirements ‐ A QFD application in higher education (2001)Translating customers’ voices…The House of Quality (1988)The House of QualityQuality Function Deployment Implementation on Educational Curriculum of Industrial Engineering in University of Gaziantep (2019)Quality Function Deployment I…A comprehensive quality function deployment model for improving academics of technical institutes (2019)A comprehensive quality funct…Incorporating Participatory Planning and Quality Function Deployment in Urban Planning (2017)Incorporating Participatory P…Quality function deployment in a public plastic surgery service in Brazil (2013)Quality function deployment i…Ensuring the quality of e-shopping specialty foods through efficient logistics service (2013)Ensuring the quality of e-sho…Developing a scale to measure students’ perception of service quality in the Indian context (2013)Developing a scale to measure…Axiomatic design application for minimising the difficulties of QFD usage (2010)Axiomatic design application …An imprecise goal programming approach for modeling design team's preferences in quality function deployment planning process (2010)An imprecise goal programming…Measuring performance of virtual learning environment system in higher education (2009)Measuring performance of virt…Integrating customer's preferences in the QFD planning process using a combined benchmarking and imprecise goal programming model (2009)Integrating customer's prefer…A proposed framework for combining ISO 9001 quality system and quality function deployment (2009)A proposed framework for comb…Development of an AHP-QFD framework for designing a tourism product (2008)Development of an AHP-QFD fra…Benchmarking practices of quality function deployment: results from a field study (2008)Benchmarking practices of qua…Revisão, análise e classificação da literatura sobre o QFD: tipos de pesquisa, dificuldades de uso e benefícios do método (2007)Revisão, análise e classifica…Análisis matricial de la voz del cliente: QFD aplicado a la gestión sanitaria (2004)Análisis matricial de la voz …Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Product planning in quality function deployment using a combined analytic network process and goal programming approach (2002)Survey research in operations management: a process‐based perspective (2002)Dynamic benchmarking methodology for quality function deployment (2010)Comparative Analysis of Quality Function Deployment Methodologies: A Case Study Analysis (2012)Quality function deployment: exploiting interrelationships for progressive prioritization (2020)Coefficient Alpha and the Internal Structure of Tests (1951)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Applying a Kansei engineering-based logistics service design approach to developing international express services (2015)Applying Kansei engineering to design logistics services – A case of home delivery service (2015)Applying Kansei Engineering and data mining to design door-to-door delivery service (2018)Decision making with dependence and feedback : the analytic network process (1996)Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process (2000)A mixed integer goal programming model for discrete values of design requirements in QFD (2010)Determining design requirements in QFD using fuzzy mixed-integer goal programming: application of a decision support system (2013)Quality Function Deployment: A Bibliometric-Based Overview (2022)Customer-driven product development through quality function deployment in the u.s. and japan (2000)Quality function deployment: A literature review (2002)Impacts of Different Factors on the Implementation of Quality Management Systems and Performance Outcomes (2010)Different perspectives on management systems integration (2014)Effect of ISO 9001 non-conformity process on cost of poor quality in capital-intensive sectors (2015)The Analytic Hierarchy Process (1985)A model of destination image formation (1999)Factors influencing destination image (2004)A framework for selecting optimal strategies to mitigate the corporate sustainability barriers (2015)Integrating a novel intuitive fuzzy method with quality function deployment for product design: Case study on touch panels (2019)Quality Function Deployment and Analytic Hierarchy Process: A literature review of their joint application (2020)Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services (1992)Quality Management Practice in Higher Education - What Quality Are We Actually Enhancing? (2008)Service quality in higher education (2009)Evaluation of the factors that determine quality in higher education: an empirical study (2010)Quality function deployment (2012)Optimization by the Analytic Hierarchy Process (1979)OPERATION S MANAGEMENT (1988)Integration of QFD and AHP with TPM: an implementation study in an automotive accessories manufacturing company (2014)ANALYZING PERCEPTIONS ABOUT THE INFLUENCE OF A MASTER COURSE OVER THE PROFESSIONAL SKILLS OF ITS ALUMNI: A MULTICRITERIA APPROACH (2015)An analytic hierarchy process for school quality and inspection (2016)Total Quality Development (1998)Transformational leadership and team performance (2004)A rough set approach for estimating correlation measures in quality function deployment (2011)On integrating multiple type preferences into competitive analyses of customer requirements in product planning (2012)Reuse-oriented redesign method of used products based on axiomatic design theory and QFD (2012)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Measuring Service Quality: A Reexamination and Extension (1992)Explaining the mediating role of service quality between quality management enablers and students' satisfaction in higher education institutes: the perception of managers (2014)UnivQual: a holistic scale to assess student perceptions of service quality at universities (2017)The influence of service quality on student satisfaction and student loyalty in Vietnam: the moderating role of the university image (2024)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Customer value: The next source for competitive advantage (1997)Evolving to a New Dominant Logic for Marketing (2003)
this work references cited by second hop

References

  • 1988The House of Quality2,266 cited
  • 2001Translating customers’ voices into operations requirements ‐ A QFD application in higher education177 cited

Cited by

  • 2013Developing a scale to measure students’ perception of service quality in the Indian context89 cited
  • 2013Ensuring the quality of e-shopping specialty foods through efficient logistics service40 cited
  • 2010Axiomatic design application for minimising the difficulties of QFD usage37 cited
  • 2009Measuring performance of virtual learning environment system in higher education36 cited
  • 2008Development of an AHP-QFD framework for designing a tourism product32 cited
  • 2009Integrating customer's preferences in the QFD planning process using a combined benchmarking and imprecise goal programming model31 cited
  • 2008Benchmarking practices of quality function deployment: results from a field study23 cited
  • 2009A proposed framework for combining ISO 9001 quality system and quality function deployment19 cited
  • 2004Análisis matricial de la voz del cliente: QFD aplicado a la gestión sanitaria18 cited
  • 2007Revisão, análise e classificação da literatura sobre o QFD: tipos de pesquisa, dificuldades de uso e benefícios do método17 cited
  • 2013Quality function deployment in a public plastic surgery service in Brazil9 cited
  • 2017

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Incorporating Participatory Planning and Quality Function Deployment in Urban Planning
9 cited
  • 2010An imprecise goal programming approach for modeling design team's preferences in quality function deployment planning process7 cited
  • 2019Quality Function Deployment Implementation on Educational Curriculum of Industrial Engineering in University of Gaziantep6 cited
  • 2019A comprehensive quality function deployment model for improving academics of technical institutes5 cited