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Rethinking Lean Service · Study

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ChapterRethinking Lean Service

John Seddon2011

Chapter2011

Rethinking Lean Service

John Seddon · Brendan O’Donovan · Keivan Zokaeï

53 citations·0/0 files stored·Service science: research and innovations in the service economy

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Quality and Supply Management Management and Optimization Techniques Service and Product Innovation

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References

1982Out of the Crisis 1992The machine that changed the world 1972Principles of Marketing 2015Principles of Scientific Management, The 1991The Machine That Changed the World 2010Operations management 2006The genealogy of lean production 1996The New Economics: For Industry, Government, Education

Cited by

2022The Influence of Lean Management Practices on Process Effectiveness: A Quantitative Study in a Public Institution 2012Systems Thinking and Higher Education: The Vanguard Method 2014The Value of Lean in the Service Sector: A Critique of Theory & Practice 2016Lean in service industries: A literature review 2025Lean Service Waste Classification and Methodological Application in a Case Study 2012Increasing competitiveness of service companies: developing conceptual models for implementing Lean Management in service companies

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2014Lean in the Public Sector : Possibilities and Limitationsbook · 8 shared references 2016Lean services: a systematic reviewreview · 7 shared references 2014World-class manufacturing by Fiat. Comparison with Toyota Production System from a Strategic Management, Management Accounting, Operations Management and Performance Measurement dimensionarticle · 7 shared references 2015Bringing Kaizen to the classroom: lessons learned in an Operations Management coursearticle · 7 shared references 2014The Value of Lean in the Service Sector: A Critique of Theory & Practicearticle · 7 shared references 2012‘Lean first, then automate’: a framework for process improvement in pure service companies. A case studyarticle · 6 shared references

Details

Year2011

Typechapter

Published2011-01-01

VenueService science: research and innovations in the service economy

ISSN-L1865-4924

Languageen

Citations53

Files0 public / 0

ShelfQuality and Supply Management

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doi10.1007/978-1-4419-8321-3_4

openalex_workW2096524740

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2022

Becoming a learning organization while enhancing performance: the case of LEGO

2013Lean production and TQM: Complementary or Contradictory Driving Forces of Innovation Performance?