Comparing the Psychometric Characteristics of Ratings of Face‐to‐Face and Videotaped Structured Interviews

Abstract

Videotaped interviews are used for both research and for making selection decisions in organizations. However, little research has examined the extent to which the psychometric characteristics of ratings of videotaped interviews are comparable with those of ratings made on the basis of face‐to‐face (FTF) interviews. Within a simulated selection setting, we compared ratings of interviewers who conducted FTF structured interviews to ratings of interviewers who viewed videotapes of those interviews. Results revealed that FTF ratings were significantly higher than video ratings of the same interviewees. We also found that the two sets of interviewers rated the relative performance of interviewees differently. For example, the correlation between FTF and video ratings (r=.31) was significantly smaller than the correlation between ratings of interviewers who conducted FTF panel interviews with the same interviewees (r=.73). Overall results suggest that researchers and practitioners should be cautious about generalizing research findings and selection decisions made on the basis of videotaped interviews to FTF interviews.

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