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Improving Media Richness Theory
8 references·16 citing·47 second hop
Improving Media Richness Theory (2004)Improving Media Richness TheoryTesting Media Richness Theory in the New Media: The Effects of Cues, Feedback, and Task Equivocality (1998)Testing Media Richness Theory…The Richness Imperative and Cognitive Style (1990)The Richness Imperative and C…Media Symbolism, Media Richness, and Media Choice in Organizations (1987)Media Symbolism, Media Richne…Organizational Information Requirements, Media Richness and Structural Design (1986)Organizational Information Re…Accountability: The neglected social context of judgment and choice. (1985)Accountability: The neglected…Accountability: A Social Check on the Fundamental Attribution Error (1985)Accountability: A Social Chec…Research in Organizational Behavior (1984)Research in Organizational Be…Information Richness. A New Approach to Managerial Behavior and Organization Design (1983)Information Richness. A New A…Virtual reality learning media with innovative learning materials to enhance individual learning outcomes based on cognitive load theory (2022)Virtual reality learning medi…Employees as information influencers of organization’s CSR practices: The impacts of employee words on public perceptions of CSR (2020)Employees as information infl…Engaging Customers in Value Co-Creation Through Mobile Instant Messaging in the Tourism and Hospitality Industry (2019)Engaging Customers in Value C…Dynamics of Symmetrical Communication Within Organizations: The Impacts of Channel Usage of CEO, Managers, and Peers (2018)Dynamics of Symmetrical Commu…Communicating the Vision: How Face‐to‐Face Dialogue Facilitates Transformational Leadership (2018)Communicating the Vision: How…The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention1 (2015)The Value of Self-Service: Lo…The impact of communication technologies on life and relationship satisfaction (2015)The impact of communication t…The Changing Nature of Parent–Teacher Communication: Mode Selection in the Smartphone Era (2015)The Changing Nature of Parent…Delivering Feedback: Supervisors’ Source Credibility and Communication Competence (2015)Delivering Feedback: Supervis…Value creation through knowledge management in franchising: a multi-level conceptual framework (2014)Value creation through knowle…Open versus closed new service development: The influences of project novelty (2012)Open versus closed new servic…Examination of how social aspects moderate the relationship between task characteristics and usage of social communication technologies (SCTs) in organizations (2011)Examination of how social asp…Task and Social Information Seeking: Whom Do We Prefer and Whom Do We Approach? (2010)Task and Social Information S…Culture and Communication (2009)Culture and CommunicationThe influence of high/low-context culture and power distance on choice of communication media: Students’ media choice to communicate with Professors in Japan and America (2007)The influence of high/low-con…A process model for understanding victim responses to worksite/function closure (2006)A process model for understan…Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: continuing the evolution (2007)Theorizing the Digital Object1 (2019)Can traditional organizations be digitally transformed by themselves? The moderating role of absorptive capacity and strategic interdependence (2020)Leveraging unstructured call log data for customer churn prediction (2020)Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: International Differences in Work-Related Values. (1983)Cultures and Organizations: Software of the Mind. 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this work references cited by second hop

References

  • 1984Research in Organizational Behavior10,806 cited
  • 1986Organizational Information Requirements, Media Richness and Structural Design9,719 cited
  • 1983Information Richness. A New Approach to Managerial Behavior and Organization Design2,262 cited
  • 1998Testing Media Richness Theory in the New Media: The Effects of Cues, Feedback, and Task Equivocality1,020 cited
  • 1987Media Symbolism, Media Richness, and Media Choice in Organizations888 cited
  • 1985Accountability: A Social Check on the Fundamental Attribution Error777 cited
  • 1985Accountability: The neglected social context of judgment and choice.625 cited
  • 1990The Richness Imperative and Cognitive Style187 cited

Cited by

  • 2015The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention1231 cited
  • 2007The influence of high/low-context culture and power distance on choice of communication media: Students’ media choice to communicate with Professors in Japan and America140 cited
  • 2011Examination of how social aspects moderate the relationship between task characteristics and usage of social communication technologies (SCTs) in organizations121 cited
  • 2015The Changing Nature of Parent–Teacher Communication: Mode Selection in the Smartphone Era120 cited
  • 2015The impact of communication technologies on life and relationship satisfaction112 cited

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  • 2019Engaging Customers in Value Co-Creation Through Mobile Instant Messaging in the Tourism and Hospitality Industry89 cited
  • 2022Virtual reality learning media with innovative learning materials to enhance individual learning outcomes based on cognitive load theory88 cited
  • 2012Open versus closed new service development: The influences of project novelty80 cited
  • 2018Dynamics of Symmetrical Communication Within Organizations: The Impacts of Channel Usage of CEO, Managers, and Peers76 cited
  • 2018Communicating the Vision: How Face‐to‐Face Dialogue Facilitates Transformational Leadership72 cited
  • 2010Task and Social Information Seeking: Whom Do We Prefer and Whom Do We Approach?69 cited
  • 2009Culture and Communication60 cited
  • 2006A process model for understanding victim responses to worksite/function closure60 cited
  • 2015Delivering Feedback: Supervisors’ Source Credibility and Communication Competence59 cited
  • 2020Employees as information influencers of organization’s CSR practices: The impacts of employee words on public perceptions of CSR55 cited
  • 2014Value creation through knowledge management in franchising: a multi-level conceptual framework52 cited