Product life cycle management in engineer-to-order industries

Chris Hicks · Tom McGovern

48 citations0/0 files storedInternational Journal of Technology Management

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Product Development and Customization Management and Optimization Techniques Technology Assessment and Management

Abstract

This paper analyses the characteristics of Engineer-To-Order (ETO) companies, their markets, products, internal processes and supply chains. ETO companies design, manufacture and construct plant that is highly customised. The products are complex and supplied in low volume to global markets. Privatisation and deregulation have changed the competitive criteria and the products and services required by customers, which has led to a restructuring of the ETO industry. Customers are increasingly requiring turnkey projects and through-life solutions. Design is a core capability of ETO companies. Design can involve incremental or radical innovation. Project, risk and supply chain management are important competencies. Design change control, stage-gate systems and Capability Maturity Models show particular promise for helping ETO companies manage the product life cycle.

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References

1990Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms 1992Core capabilities and core rigidities: A paradox in managing new product development 1990Stage-gate systems: A new tool for managing new products 2000The project-based organisation: an ideal form for managing complex products and systems?2001Incumbent's advantage through exploiting complementary assets via interfirm cooperation 2004Building Project Capabilities: From Exploratory to Exploitative Learning 2004Moving base into high-value integrated solutions: a value stream approach 2000Organisational capabilities and learning in complex product systems: towards repeatable solutions

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2012Enterprise Resource Planning systems: An assessment of applicability to Make-To-Order companies 2016Managing uncertainty and equivocality in joint process development projects 2017Lean Product Development: Nothing New Under the Sun?2021Product Lifecycle Management implementation for high value Engineering to Order programmes: An informational perspective

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