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Development of a performance measurement framework for SMEs
16 references·16 citing·37 second hopsampled
Development of a performance measurement framework for SMEs (2010)Development of a performance measurement …Characterizing knowledge management in the small business environment (2004)Characterizing knowledge mana…The relationship between total quality management practices and their effects on firm performance (2003)The relationship between tota…The Performance Prism: The Scorecard for Measuring and Managing Business Success (2003)The Performance Prism: The Sc…Designing a performance measurement system: A case study (2003)Designing a performance measu…Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results (2002)Balanced Scorecard Step-by-St…Theory and practice in SME performance measurement systems (2001)Theory and practice in SME pe…Implementing Six Sigma: Smarter Solutions Using Statistical Methods (2000)Implementing Six Sigma: Smart…Designing, implementing and updating performance measurement systems (2000)Designing, implementing and u…The relationship between total quality management practices and operational performance (1999)The relationship between tota…Putting the Balanced Scorecard to Work (1998)Putting the Balanced Scorecar…Using the balanced scorecard as a strategic management system (1996)Using the balanced scorecard …Total quality management in SMEs (1996)Total quality management in S…Performance measurement system design (1995)Performance measurement syste…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…The Goal: A Process of Ongoing Improvement (1984)The Goal: A Process of Ongoin…Quality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…The relationship between innovation and performance in MSMEs: The case of the wearing apparel sector in emerging countries (2023)The relationship between inno…The Balanced Scorecard: Measures That Drive Performance Evaluation in Auditing Firms (2020)The Balanced Scorecard: Measu…Performance measurement in SMEs: systematic literature review and research directions (2020)Performance measurement in SM…Evolutionary paths of performance measurement and management system: the longitudinal case study of a leading SME (2020)Evolutionary paths of perform…A model of integration ISO 9001 with Lean six sigma and main benefits achieved (2020)A model of integration ISO 90…Business excellence measurement: a literature analysis (1990–2016) (2017)Business excellence measureme…A proposed operational risk management framework for small and medium enterprises (2017)A proposed operational risk m…ISO 9001 overall performance dimensions: an exploratory study (2015)ISO 9001 overall performance …Impact of quality and environmental investment on business competitiveness and profitability in small service business: the case of travel agencies (2014)Impact of quality and environ…Designing dynamic performance management systems to foster SME competitiveness according to a sustainable development perspective: empirical evidences from a case-study (2014)Designing dynamic performance…Understanding sustainable supply network capabilities of multinationals: A capability maturity model approach (2013)Understanding sustainable sup…The Effect of Management Control System on Performance Measurement System at Small Medium Hotel in Malaysia (2013)The Effect of Management Cont…The adoption of quality management practices and their impact on business performance in small service companies: the case of Spanish travel agencies (2013)The adoption of quality manag…Unveiling strategy in SMEs through balanced scorecard implementation: A circular methodology (2012)Unveiling strategy in SMEs th…Competitive priorities, capabilities and practices of best performers: evidence from GMRG 4 data (2012)Competitive priorities, capab…An empirical examination of the impact of quality tools application on business performance: Evidence from Serbia (2012)An empirical examination of t…The balanced scorecard--measures that drive performance. (1992)The machine that changed the world (1992)Measuring supply chain performance (1999)Management control systems and strategy: A resource-based perspective (2005)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Case Study Research: Design and Methods (1984)The balanced scorecard: Translating strategy into action (1997)The performance measurement revolution: why now and what next? (1999)Performance measurement systems in SMEs: A review for a research agenda (2005)The evolution of performance measurement research (2005)An Instrument for Measuring the Critical Factors of Quality Management (1989)A framework for quality management research and an associated measurement instrument (1994)Total quality management as competitive advantage: A review and empirical study (1995)Lean manufacturing: context, practice bundles, and performance (2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)Coefficient Alpha and the Internal Structure of Tests (1951)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables (1989)Contingency research in operations management practices (2008)Stakeholder pressure and the adoption of environmental practices: The mediating effect of training (2009)How Information Management Capability Influences Firm Performance1 (2011)Work/Family Border Theory: A New Theory of Work/Family Balance (2000)Management Research Based on the Paradigm of the Design Sciences: The Quest for Field-Tested and Grounded Technological Rules (2004)How to improve R&D productivity: the pharmaceutical industry's grand challenge (2010)Contemporary Strategy Analysis (1998)TOWARD A THEORY OF PARADOX: A DYNAMIC EQUILIBRIUM MODEL OF ORGANIZING. (2011)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)Management control systems and strategy: A critical review (1997)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Conducting case study research in operations management (1993)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Foundations of Corporate Success (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Contemporary performance measurement systems: A review of their consequences and a framework for research (2012)The Sustainability Balanced Scorecard: A Systematic Review of Architectures (2014)
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References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1996Using the balanced scorecard as a strategic management system5,014 cited
  • 1995Performance measurement system design3,257 cited
  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1998Putting the Balanced Scorecard to Work2,180 cited
  • 2003The relationship between total quality management practices and their effects on firm performance1,895 cited
  • 1999The relationship between total quality management practices and operational performance1,532 cited
  • 1984The Goal: A Process of Ongoing Improvement1,154 cited
  • 2000Designing, implementing and updating performance measurement systems1,143 cited
  • 2003The Performance Prism: The Scorecard for Measuring and Managing Business Success1,031 cited
  • 2001Theory and practice in SME performance measurement systems857 cited
  • 2000Implementing Six Sigma: Smarter Solutions Using Statistical Methods772 cited
  • 2002Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results605 cited
  • 1996Total quality management in SMEs551 cited
  • 2004Characterizing knowledge management in the small business environment

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498 cited
  • 2003Designing a performance measurement system: A case study474 cited
  • Cited by

    • 2020A model of integration ISO 9001 with Lean six sigma and main benefits achieved96 cited
    • 2013Understanding sustainable supply network capabilities of multinationals: A capability maturity model approach74 cited
    • 2014Designing dynamic performance management systems to foster SME competitiveness according to a sustainable development perspective: empirical evidences from a case-study70 cited
    • 2012Unveiling strategy in SMEs through balanced scorecard implementation: A circular methodology69 cited
    • 2023The relationship between innovation and performance in MSMEs: The case of the wearing apparel sector in emerging countries63 cited
    • 2020Performance measurement in SMEs: systematic literature review and research directions52 cited
    • 2020Evolutionary paths of performance measurement and management system: the longitudinal case study of a leading SME46 cited
    • 2017A proposed operational risk management framework for small and medium enterprises46 cited
    • 2014Impact of quality and environmental investment on business competitiveness and profitability in small service business: the case of travel agencies46 cited
    • 2015ISO 9001 overall performance dimensions: an exploratory study43 cited
    • 2020The Balanced Scorecard: Measures That Drive Performance Evaluation in Auditing Firms41 cited
    • 2013The adoption of quality management practices and their impact on business performance in small service companies: the case of Spanish travel agencies40 cited
    • 2012An empirical examination of the impact of quality tools application on business performance: Evidence from Serbia34 cited
    • 2012Competitive priorities, capabilities and practices of best performers: evidence from GMRG 4 data32 cited
    • 2013The Effect of Management Control System on Performance Measurement System at Small Medium Hotel in Malaysia32 cited
    • 2017Business excellence measurement: a literature analysis (1990–2016)31 cited