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Purchasing Professionals' Perceived Differences between Purchasing Materials and Purchasing Services
10 references·16 citing·42 second hop
Purchasing Professionals' Perceived Differences between Purchasing Materials and Purchasing Services (2002)Purchasing Professionals' Perceived Diffe…Qualitative Data Analysis (2022)Qualitative Data AnalysisDesign of Experiments: Statistical Principles of Research Design and Analysis (2001)Design of Experiments: Statis…Purchasing and Supply Management (1997)Purchasing and Supply Managem…A framework for strategic service management (1995)A framework for strategic ser…Risk Perception and Reduction in the Purchase of Consumer Services (1993)Risk Perception and Reduction…Conducting case study research in operations management (1993)Conducting case study researc…Zero defections: quality comes to services. (1990)Zero defections: quality come…The industrial purchase decision for professional services (1987)The industrial purchase decis…Linking Data (1986)Linking DataHow can service businesses survive and prosper? (1986)How can service businesses su…B2B brand positioning in emerging markets: Exploring positioning signals via websites and managerial tensions in top-performing African B2B service brands (2022)B2B brand positioning in emer…B2B purchase engagement: Examining the key drivers and outcomes in professional services (2019)B2B purchase engagement: Exam…How is service procurement different from goods procurement? Exploring ex ante costs and ex post problems in IT procurement (2017)How is service procurement di…Improving services supply management in the defense sector: How the procurement process affects B2B service quality (2015)Improving services supply man…Redefining supply management׳s contribution in services sourcing (2014)Redefining supply management׳…Purchasing professional services: A transaction cost view of the antecedents and consequences of purchasing formalization (2014)Purchasing professional servi…Controlling outsourced service delivery: managing service quality in business service triads (2013)Controlling outsourced servic…A providers’ perspective on supplier relationships in performance-based contracting (2013)A providers’ perspective on s…Service Supply Management Structure in Offshore Outsourcing (2012)Service Supply Management Str…Commodifying the Commodifiers: The Impact of Procurement on Management Knowledge (2012)Commodifying the Commodifiers…Criteria in consultant selection: public procurement of architectural and engineering services (2011)Criteria in consultant select…Purchasing professional services: which decision criteria? 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this work references cited by second hop

References

  • 1990Zero defections: quality comes to services.5,373 cited
  • 2022Qualitative Data Analysis1,655 cited
  • 1993Conducting case study research in operations management1,101 cited
  • 1986How can service businesses survive and prosper?740 cited
  • 2001Design of Experiments: Statistical Principles of Research Design and Analysis655 cited
  • 1986Linking Data521 cited
  • 1993Risk Perception and Reduction in the Purchase of Consumer Services439 cited
  • 1995A framework for strategic service management266 cited
  • 1997Purchasing and Supply Management215 cited
  • 1987The industrial purchase decision for professional services120 cited

Cited by

  • 2013A providers’ perspective on supplier relationships in performance-based contracting87 cited
  • 2019B2B purchase engagement: Examining the key drivers and outcomes in professional services77 cited
  • 2007Purchasing management consulting services—From management autonomy to purchasing involvement76 cited
  • 2005Managing knowledge contributed by ISO 9001:200072 cited
  • 2006Professional service acquisition in public sector procurement71 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2009Barriers of purchasing departments' involvement in marketing service procurement63 cited
  • 2014Redefining supply management׳s contribution in services sourcing60 cited
  • 2010Purchasing professional services: which decision criteria?54 cited
  • 2017How is service procurement different from goods procurement? Exploring ex ante costs and ex post problems in IT procurement51 cited
  • 2012Commodifying the Commodifiers: The Impact of Procurement on Management Knowledge51 cited
  • 2014Purchasing professional services: A transaction cost view of the antecedents and consequences of purchasing formalization49 cited
  • 2011Criteria in consultant selection: public procurement of architectural and engineering services49 cited
  • 2012Service Supply Management Structure in Offshore Outsourcing48 cited
  • 2015Improving services supply management in the defense sector: How the procurement process affects B2B service quality43 cited
  • 2022B2B brand positioning in emerging markets: Exploring positioning signals via websites and managerial tensions in top-performing African B2B service brands41 cited
  • 2013Controlling outsourced service delivery: managing service quality in business service triads41 cited