Coping with rapid changes in IT

Abstract

Although rapid changes in information technology (IT) sector has created opportunities, it is challenging those responsible for it around the world. IT projects are notorious for budget overruns and delays, and the rapid IT change can exacerbate these problems. Therefore managers must make difficult choices and then implement, deliver and support these choices throughout their organization. Rapid IT change can affect budgetary issues in a multitude of ways. For example, it can produce the need for new skills and thus unforeseen training demands. This article discusses a study to understand how IT organizations cope with rapid IT change and how they might better do so. According to the study, IT organizations do not cope effectively with rapid IT changes. This article suggests constructive actions for coping with those effects while capitalizing on the benefits and also provides some guidance for improved coping. Such rapid IT change is likely to persist and different types of IT may require different coping strategies. INSET: How the Survey was Conducted.

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