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The Study of Staff Satisfaction in Consulting Center System-A Case Study of Job Consulting Centers in Ho Chi Minh City, Vietnam
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The Study of Staff Satisfaction in Consulting Center System-A Case Study of Job Consulting Centers in Ho Chi Minh City, Vietnam (2014)The Study of Staff Satisfaction in Consul…Louis Cohen, Lawrence Manion, & Keith Morrison (2011). Research methods in education (7a ed.). New York: Routledge. (2011)Louis Cohen, Lawrence Manion,…Research Methods in Education (2007)Research Methods in EducationThe effects of specific job satisfaction facets on customer perceptions of service quality: an employee-level analysis (2004)The effects of specific job s…Doing Quantitative Research in Education with SPSS (2004)Doing Quantitative Research i…Empowerment, stress and satisfaction: an exploratory study of a call centre (2003)Empowerment, stress and satis…A Meta-Analysis of Cronbach's Coefficient Alpha (1994)A Meta-Analysis of Cronbach's…Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology (1983)Psychology Applied to Work: A…Management Styles and Organisational Effectiveness in Vietnam: A Comparison in Terms of Management Practices between State-owned and Foreign Enterprises (2015)Management Styles and Organis…ANALYZING FACTORS TO IMPROVE SERVICE QUALITY OF LOCAL SPECIALTIES RESTAURANTS: A COMPARISON WITH FAST FOOD RESTAURANTS IN SOUTHERN VIETNAM (2014)ANALYZING FACTORS TO IMPROVE …An Empirical Study of Customer Satisfaction towards Bank Payment Card Service Quality in Ho Chi Minh Banking Branches (2014)An Empirical Study of Custome…Coefficient Alpha and the Internal Structure of Tests (1951)A Paradigm for Developing Better Measures of Marketing Constructs (1979)What is coefficient alpha? An examination of theory and applications. (1993)The C-OAR-SE procedure for scale development in marketing (2002)Consumer acceptance of online banking: an extension of the technology acceptance model (2004)How destination image and evaluative factors affect behavioral intentions? (2006)Job Satisfaction: Application, Assessment, Causes, and Consequences (1997)Human resources and the resource based view of the firm (2001)Job Burnout (2001)Human resource development challenges and solutions in Vietnam’s state-owned joint stock companies (2023)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evaluating the use of exploratory factor analysis in psychological research. (1999)Online banking services: a meta-analytic review and assessment of the impact of antecedents and consequents on satisfaction (2018)Diffusion of Innovations 1 (2019)E-WALLET SERVICE INNOVATION, SERVICE DELIVERY, AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY WITHIN SHOPEEPAY IN INDONESIA (2021)The Empowerment Process: Integrating Theory and Practice (1988)Cognitive Elements of Empowerment: An "Interpretive" Model of Intrinsic Task Motivation (1990)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)Taking Stock: A Review of More than Twenty Years of Research on Empowerment at Work (2008)Emotional Intelligence and Organizational Commitment: Testing the Mediatory Role of Occupational Stress and Job Satisfaction (2011)Improving productivity with self-organised teams and agile leadership (2015)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)Efficient theory development and factor retention criteria: Abandon the ‘eigenvalue greater than one’ criterion (2007)Social Identity and the Service-Profit Chain (2009)Job satisfaction and organizational commitment (2016)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Customer loyalty in the hotel industry: the role of customer satisfaction and image (2000)Application of Structural Equation Modeling in Educational Research and Practice (2013)The Usefulness of Qualitative and Quantitative Approaches and Methods in Researching Problem-Solving Ability in Science Education Curriculum (2016)An Exploration of Problematic Smartphone Use among Chinese University Students: Associations with Academic Anxiety, Academic Procrastination, Self-Regulation and Subjective Wellbeing (2018)University training for entrepreneurial competencies: Its impact on intention of venture creation (2010)Ensuring the Quality of the Findings of Qualitative Research: Looking at Trustworthiness Criteria (2014)Qualitative and Quantitative Research Paradigms in Business Research: A Philosophical Reflection (2015)Job satisfaction: Environmental and genetic components. (1989)Hunter and Hunter (1984) revisited: Interview validity for entry-level jobs. (1994)Organizational stressors and police performance (2010)Likert scales: how to (ab)use them (2004)Do entrepreneurship programmes raise entrepreneurial intention of science and engineering students? The effect of learning, inspiration and resources (2006)Un sistema de clasificación de los diseños de investigación en psicología (2013)
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References

  • 2007Research Methods in Education23,897 cited
  • 1994A Meta-Analysis of Cronbach's Coefficient Alpha3,051 cited
  • 2004Doing Quantitative Research in Education with SPSS1,078 cited
  • 2011Louis Cohen, Lawrence Manion, & Keith Morrison (2011). Research methods in education (7a ed.). New York: Routledge.1,028 cited
  • 1983Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology288 cited
  • 2004The effects of specific job satisfaction facets on customer perceptions of service quality: an employee-level analysis247 cited
  • 2003Empowerment, stress and satisfaction: an exploratory study of a call centre147 cited

Cited by

  • 2014An Empirical Study of Customer Satisfaction towards Bank Payment Card Service Quality in Ho Chi Minh Banking Branches27 cited
  • 2014ANALYZING FACTORS TO IMPROVE SERVICE QUALITY OF LOCAL SPECIALTIES RESTAURANTS: A COMPARISON WITH FAST FOOD RESTAURANTS IN SOUTHERN VIETNAM18 cited
  • 2015Management Styles and Organisational Effectiveness in Vietnam: A Comparison in Terms of Management Practices between State-owned and Foreign Enterprises9 cited

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