SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
On the costs and benefits of emotional labor: A meta-analysis of three decades of research.
16 references·16 citing·29 second hopsampled
On the costs and benefits of emotional labor: A meta-analysis of three decades of research. (2011)On the costs and benefits of emotional la…Methods of Meta-Analysis: Correcting Error and Bias in Research Findings (2015)Methods of Meta-Analysis: Cor…Stress: Appraisal and Coping (2013)Stress: Appraisal and CopingIndividual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. (2003)Individual differences in two…Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences (2002)Affective, Continuance, and N…The job satisfaction-job performance relationship: A qualitative and quantitative review. (2001)The job satisfaction-job perf…What Good Are Positive Emotions? (1998)What Good Are Positive Emotio…The Emerging Field of Emotion Regulation: An Integrative Review (1998)The Emerging Field of Emotion…Ego depletion: Is the active self a limited resource? (1998)Ego depletion: Is the active …A power primer. (1992)A power primer.Conservation of resources: A new attempt at conceptualizing stress. (1989)Conservation of resources: A …Stress, appraisal, and coping (1985)Stress, appraisal, and copingCulture's Consequences: International Differences in Work-Related Values. (1983)Culture's Consequences: Inter…Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models (1982)Asymptotic Confidence Interva…The measurement of experienced burnout (1981)The measurement of experience…Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: Inter…Work and motivation (1964)Work and motivationThe fatiguing effects of camera use in virtual meetings: A within-person field experiment. (2021)The fatiguing effects of came…Turnover intention in the hospitality industry: A meta-analysis (2020)Turnover intention in the hos…The relationships between teachers’ emotional labor and their burnout and satisfaction: A meta-analytic review (2019)The relationships between tea…Being Your True Self at Work: Integrating the Fragmented Research on Authenticity in Organizations (2019)Being Your True Self at Work:…Antecedents and Consequences of Teachers’ Emotional Labor: a Systematic Review and Meta-analytic Investigation (2019)Antecedents and Consequences …The Dark Side of Transformational Leader Behaviors for Leaders Themselves: A Conservation of Resources Perspective (2018)The Dark Side of Transformati…The state of the heart: Emotional labor as emotion regulation reviewed and revised. (2017)The state of the heart: Emoti…A meta‐analysis of emotional intelligence and work attitudes (2016)A meta‐analysis of emotional …The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention (2015)The relationship between cust…The bright side of emotional labor (2015)The bright side of emotional …Emotional Labor at a Crossroads: Where Do We Go from Here? (2015)Emotional Labor at a Crossroa…Linking Goal Progress and Subjective Well-Being: A Meta-analysis (2014)Linking Goal Progress and Sub…Emotional labor actors: A latent profile analysis of emotional labor strategies. (2014)Emotional labor actors: A lat…Work Engagement Among Employees Facing Emotional Demands (2013)Work Engagement Among Employe…From bad to worse (2012)From bad to worseEmotional labor, strain, and performance: Testing reciprocal relationships in a longitudinal panel study. (2010)Emotional labor, strain, and …Emotion And Adaptation (1991)Positive affect and the other side of coping. (2000)The job demands-resources model of burnout. (2001)Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. (2003)Staff Burn‐Out (1974)Development of the Job Diagnostic Survey. (1975)Development and validation of work-family conflict and family-work conflict scales. (1996)Job Burnout (2001)The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach (2002)An Inventory for Measuring Depression (1961)The CES-D Scale (1977)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Know Thyself and Become What You Are: A Eudaimonic Approach to Psychological Well-Being (2006)Psychological Well-Being Revisited: Advances in the Science and Practice of Eudaimonia (2013)Emotion Regulation: Current Status and Future Prospects (2015)The theory of planned behavior (1991)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Self‐determination theory and work motivation (2005)Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods (2004)lavaan : An R Package for Structural Equation Modeling (2012)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)The weirdest people in the world? (2010)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition. (2002)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Well-being : the foundations of hedonic psychology (1999)The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory (2001)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1992A power primer.42,571 cited
  • 1985Stress, appraisal, and coping31,975 cited
  • 2013Stress: Appraisal and Coping27,826 cited
  • 1981Culture's Consequences: International Differences in Work-Related Values20,532 cited
  • 1989Conservation of resources: A new attempt at conceptualizing stress.18,137 cited
  • 1983Culture's Consequences: International Differences in Work-Related Values.15,062 cited
  • 1981The measurement of experienced burnout14,480 cited
  • 1982Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models12,786 cited
  • 2003Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being.11,904 cited
  • 1964Work and motivation10,436 cited
  • 1998The Emerging Field of Emotion Regulation: An Integrative Review9,898 cited
  • 2002Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences6,899 cited
  • 1998What Good Are Positive Emotions?6,063 cited
  • 2015Methods of Meta-Analysis: Correcting Error and Bias in Research Findings5,540 cited
  • 1998Ego depletion: Is the active self a limited resource?5,308 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2001The job satisfaction-job performance relationship: A qualitative and quantitative review.4,753 cited
  • Cited by

    • 2015Emotional Labor at a Crossroads: Where Do We Go from Here?664 cited
    • 2017The state of the heart: Emotional labor as emotion regulation reviewed and revised.526 cited
    • 2015The bright side of emotional labor465 cited
    • 2016A meta‐analysis of emotional intelligence and work attitudes447 cited
    • 2015The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention413 cited
    • 2014Emotional labor actors: A latent profile analysis of emotional labor strategies.396 cited
    • 2020Turnover intention in the hospitality industry: A meta-analysis357 cited
    • 2019The relationships between teachers’ emotional labor and their burnout and satisfaction: A meta-analytic review302 cited
    • 2013Work Engagement Among Employees Facing Emotional Demands300 cited
    • 2021The fatiguing effects of camera use in virtual meetings: A within-person field experiment.293 cited
    • 2014Linking Goal Progress and Subjective Well-Being: A Meta-analysis256 cited
    • 2018The Dark Side of Transformational Leader Behaviors for Leaders Themselves: A Conservation of Resources Perspective234 cited
    • 2019Antecedents and Consequences of Teachers’ Emotional Labor: a Systematic Review and Meta-analytic Investigation231 cited
    • 2019Being Your True Self at Work: Integrating the Fragmented Research on Authenticity in Organizations226 cited
    • 2010Emotional labor, strain, and performance: Testing reciprocal relationships in a longitudinal panel study.226 cited
    • 2012From bad to worse225 cited