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‘I mean, obviously you're using your discretion’: Nurses Use of Discretion in Policy Implementation
16 references·9 citing·31 second hop
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References

  • 1984Case Study Research: Design and Methods81,948 cited
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  • 1994Handbook of Qualitative Research26,587 cited
  • 1998Qualitative inquiry and research design: choosing among five traditions.18,565 cited
  • 2005A Brief History of Neoliberalism16,383 cited
  • 2003Qualitative research practice: a guide for social science students and researchers10,543 cited
  • 2020A Brief History of Neoliberalism9,074 cited
  • 1999Handbook of qualitative research9,036 cited
  • 1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services8,971 cited
  • 2000‘Accountability’: An Ever‐Expanding Concept?1,608 cited
  • 1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services1,576 cited
  • 2003Cops, Teachers, Counselors1,161 cited
  • 2000State Agent or Citizen Agent: Two Narratives of Discretion820 cited
  • 2004Street-Level Bureaucracy, Social Work and the (Exaggerated) Death of Discretion791 cited
  • 2004Handbook of public administration728 cited
  • 2000'Fun and surveillance': the paradox of high commitment management in call centres

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547 cited

Cited by

  • 2017Nurses’ views on the impact of mass media on the public perception of nursing and nurse–service user interactions31 cited
  • 2016Caught in organized ambivalence: institutional complexity and its implications in the German hospital sector30 cited
  • 2020Against the COVID-19 Pandemic: Analyzing Role Changes of Healthcare Street-Level Bureaucrats in Mexico28 cited
  • 2022Doing better with less: do behavioural capabilities affect street level bureaucrats’ ability to deliver public value?27 cited
  • 2015The Space in the Rules: Bureaucratic Discretion in the Administration of Ontario Works26 cited
  • 2019Expanding the theoretical boundaries of active representation: Clients' deservedness of service in the 911 emergency system23 cited
  • 2023An empirical conceptualization of front line enablement by performance management18 cited
  • 2023Pay-for-performance in healthcare provision: the role of discretion in policy implementation in Turkey10 cited
  • 2024The impact of bureaucracy and managerialism on relationship‐based practise: A mixed methods study of frontline social work in Northern Ireland8 cited