Who Delivers Justice? Source Perceptions of Procedural Fairness1

Anthony T. Cobb · Mike Vest · Fred Hills

49 citations0/0 files storedJournal of Applied Social Psychology

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Job Satisfaction and Organizational Behavior Social and Intergroup Psychology Gender Diversity and Inequality

Abstract

Tyler and Bies (1990) argue that how leaders enact and apply formal procedures can affect perceptions of procedural fairness as much as the formal procedures themselves. This study examined directly the extent to which workers see either formal policies and procedures or their supervisors as the source most responsible for the procedural fairness they receive in their performance evaluations. Group differences in these source perceptions between exempt and nonexempt workers were also explored. Results indicate that workers attribute the responsibility for procedural fairness jointly and independently to both their organization's formal policies and procedures and to their supervisors. Results at the group level of analysis indicate that nonexempt workers perceive formal policies and procedures to be more responsible for procedural fairness than do exempt workers. Implications of these findings are discussed.

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References

1958The psychology of interpersonal relations.1958The Psychology of Interpersonal Relations.1986Research in Organizational Behavior.1988The Social Psychology of Procedural Justice 1990Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors 1991Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?1975Procedural Justice: A Psychological Analysis 1980What Should Be Done with Equity Theory?

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