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From business reengineering to business process change management: a longitudinal study of trends and practices
16 references·16 citing·36 second hopsampled
From business reengineering to business process change management: a longitudinal study of trends and practices (1999)From business reengineering to business p…Leading change: why transformation efforts fail (2009)Leading change: why transform…The Implementation of Business Process Reengineering (1995)The Implementation of Busines…Reengineering: Business Change of Mythic Proportions? (1994)Reengineering: Business Chang…Reengineering the corporation: A manifesto for business revolution (1994)Reengineering the corporation…Process Innovation: Reengineering Work through Information Technology (1994)Process Innovation: Reenginee…Reengineering the corporation: A manifesto for business revolution (1993)Reengineering the corporation…Process innovation: reengineering work through information technology (1993)Process innovation: reenginee…ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)ORGANIZATIONAL INNOVATION: A …Reengineering Work: Don’t Automate, Obliterate (1990)Reengineering Work: Don’t Aut…A Discrepancy Model of End-User Computing Involvement (1989)A Discrepancy Model of End-Us…The Implementation of Strategic Information Systems Planning Methodologies (1988)The Implementation of Strateg…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Unifying the fragmented models of information systems implementation (1987)Unifying the fragmented model…Survey Research Methods. (1985)Survey Research Methods.Evaluating Information System Effectiveness — Part I: Comparing Evaluation Approaches (1980)Evaluating Information System…Organization Structure, Individual Attitudes and Innovation (1977)Organization Structure, Indiv…Which capabilities matter for successful business process change? (2014)Which capabilities matter for…Key Differences of Private and Public Sector Business Process Change (2013)Key Differences of Private an…Goal alignment in process improvement (2012)Goal alignment in process imp…An Emerging Theory of Enterprise Transformations (2011)An Emerging Theory of Enterpr…An Investigation of Customization in ERP System Implementations (2009)An Investigation of Customiza…Organisational factors for successful implementation of ERP systems (2008)Organisational factors for su…Kaizen events and organizational performance: a field study (2008)Kaizen events and organizatio…Change Management in Interorganizational Systems for the Public (2008)Change Management in Interorg…From Business Process Management to Business Process Ecosystem (2006)From Business Process Managem…A study of the Critical Success Factors of ERP implementation in developing countries (2006)A study of the Critical Succe…A Process Change-Oriented Model for ERP Application (2003)A Process Change-Oriented Mod…The role of communication in organizational change: an empirical investigation (2002)The role of communication in …Modeling top management influence on ES implementation (2001)Modeling top management influ…A survey of business process reengineering practices in Singapore (2001)A survey of business process …Constructs of Process Change Management in ERP Context: A Focus on SAP R/3 (2000)Constructs of Process Change …The Role of Organizational and Information Technology Antecedents in Reengineering Initiation Behavior* (1999)The Role of Organizational an…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Organizational Strategy, Structure, and Process (1978)The Structuring of Organizations (1989)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Corporate Social and Financial Performance: A Meta-Analysis (2003)Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators (2006)Diffusion of Innovations 1 (2019)A Behavioral Theory of the Firm (1964)Work and motivation (1964)The Management of Innovation (1994)Managing Creative People: Strategies and Tactics for Innovation (2000)Social innovation: Moving the field forward. A conceptual framework (2013)Information Technology As A Factor Of Production: The Role Of Differences Among Firms (1995)Information Technology and Productivity: A Review of the Literature (1996)Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence (1999)The Capabilities of Market-Driven Organizations (1994)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)DEFINING SUPPLY CHAIN MANAGEMENT (2001)Information Systems Innovation Among Organizations (1994)The Assimilation of Knowledge Platforms in Organizations: An Empirical Investigation (2001)An empirical validation of a unified model of electronic government adoption (UMEGA) (2017)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)The female leadership advantage: An evaluation of the evidence (2003)The Argumentative Turn in Policy Analysis and Planning (1993)Web Surveys (2000)Survey response rate levels and trends in organizational research (2008)Tools for Inventing Organizations: Toward a Handbook of Organizational Processes (1999)The resource-based view and marketing: The role of market-based assets in gaining competitive advantage (2001)The Fuzzy Front End of New Product Development for Discontinuous Innovations: A Theoretical Model (2004)Organizational Change: A Review of Theory and Research in the 1990s (1999)2 How Actors Change Institutions: Towards a Theory of Institutional Entrepreneurship (2009)Sustainable business model innovation: A review (2018)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1991ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS.6,520 cited
  • 1993Reengineering the corporation: A manifesto for business revolution6,454 cited
  • 1985Survey Research Methods.4,764 cited
  • 2009Leading change: why transformation efforts fail4,500 cited
  • 1993Process innovation: reengineering work through information technology4,378 cited
  • 1990Reengineering Work: Don’t Automate, Obliterate2,922 cited
  • 1987Unifying the fragmented models of information systems implementation1,468 cited
  • 1994Process Innovation: Reengineering Work through Information Technology780 cited
  • 1977Organization Structure, Individual Attitudes and Innovation762 cited
  • 1994Reengineering the corporation: A manifesto for business revolution719 cited
  • 1995The Implementation of Business Process Reengineering606 cited
  • 1988The Implementation of Strategic Information Systems Planning Methodologies477 cited
  • 1980Evaluating Information System Effectiveness — Part I: Comparing Evaluation Approaches474 cited
  • 1994Reengineering: Business Change of Mythic Proportions?

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473 cited
  • 1989A Discrepancy Model of End-User Computing Involvement304 cited
  • Cited by

    • 2001A survey of business process reengineering practices in Singapore106 cited
    • 2009An Investigation of Customization in ERP System Implementations102 cited
    • 2002The role of communication in organizational change: an empirical investigation97 cited
    • 2008Kaizen events and organizational performance: a field study93 cited
    • 2003A Process Change-Oriented Model for ERP Application86 cited
    • 2006A study of the Critical Success Factors of ERP implementation in developing countries76 cited
    • 2001Modeling top management influence on ES implementation64 cited
    • 2014Which capabilities matter for successful business process change?61 cited
    • 2006From Business Process Management to Business Process Ecosystem61 cited
    • 2000Constructs of Process Change Management in ERP Context: A Focus on SAP R/360 cited
    • 2008Change Management in Interorganizational Systems for the Public59 cited
    • 2012Goal alignment in process improvement56 cited
    • 2013Key Differences of Private and Public Sector Business Process Change46 cited
    • 1999The Role of Organizational and Information Technology Antecedents in Reengineering Initiation Behavior*37 cited
    • 2011An Emerging Theory of Enterprise Transformations37 cited
    • 2008Organisational factors for successful implementation of ERP systems32 cited