Design and evaluation of a knowledge management system

Abstract

To compete in the emerging knowledge-centric economy; business organizations around the world have undertaken various initiatives to manage knowledge. The authors describe their system's architecture design and highlight encouraging preliminary evaluation results in several areas, including knowledge-sharing support, productivity improvement, and customer relationship management enhancement. They concentrate on the design and evaluation of a KM system for an integrated circuit assembly and testing firm.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 46 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.