Marriott used conjoint analysis to design a new hotel chain. The study provided specific guidelines for selecting target market segments, positioning services, and designing an improved facility in terms of physical layout and services. Based on these strategy and design recommendations, Marriott developed the Courtyard by Marriott concept, which it has successfully test marketed and subsequently introduced nationally. The effectiveness of the study and associated processes also changed Marriott's approach to new product development. Marriott has since developed additional lodging and related products successfully using similar procedures.
Stored only when both papers are in the corpus — 248 citations exist upstream.
Imported from OpenAlex (CC0) — nothing here is generated.