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Mediating Role of Personality Factors in the relationship between Internal Marketing and Customer Orientation: A Review
9 references·1 citing·41 second hop
Mediating Role of Personality Factors in the relationship between Internal Marketing and Customer Orientation: A Review (2014)Mediating Role of Personality Factors in …The relationship between internal marketing and organizational commitmentin Golestan's sports and youth offices (2014)The relationship between inte…Organizational Commitment and Job Satisfaction (2012)Organizational Commitment and…Organizational Commitment and Job Satisfaction (2012)Organizational Commitment and…Using internal marketing to improve organizational commitment and service quality (2011)Using internal marketing to i…The impact of internal marketing on commercial banks' market orientation (2011)The impact of internal market…The Effect of Internal Marketing on Organizational Commitment from Market-Orientation Viewpoint in Hotel Industry in Iran (2011)The Effect of Internal Market…Banking reform and its impact on the Nigerian economy (2011)Banking reform and its impact…Relationship marketing in A B2C context: The moderating role of personality traits (2009)Relationship marketing in A B…Market orientation and business performance (2002)Market orientation and busine…From internal marketing to customer- perceived relationship quality: evidence of Vietnamese banking firms (2018)From internal marketing to cu…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Effect of a Market Orientation on Business Profitability (1990)Market orientation, strategic flexibility, and performance: implications for services providers (2005)Strategic market orientation and business performance (2008)Market orientation in universities (2010)The measurement of organizational commitment (1979)Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models (1982)Scale Development : Theory and Applications (1991)Learning organizations, internal marketing, and organizational commitment in hospitals (2014)Investigating relationships between internal marketing practices and employee organizational commitment in the foodservice industry (2015)Internal marketing, employee customer‐oriented behaviors, and customer behavioral responses (2018)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Research methods for business: A skill building approach (1993)The roles of employee job satisfaction and organizational commitment in the internal marketing-employee bank identification relationship (2016)Internal corporate branding impact on employees’ brand supporting behaviour (2017)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Commitment-Trust Theory of Relationship Marketing (1994)How Customer Personality Traits Influence Brand Loyalty in the Coffee Shop Industry: The Moderating Role of Business Types (2017)Assessing the role of product category involvement and relationship proneness in the satisfaction–loyalty link in retailing (2019)The unique role of relationship marketing in small businesses’ customer experience (2019)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)Market Orientation: Antecedents and Consequences (1993)The moderating effect of cultural congruence on the internal marketing practice and employee satisfaction relationship: An empirical examination of Australian and Taiwanese born tourism employees (2014)Effects of corporate social responsibility and internal marketing on organizational commitment and turnover intentions (2016)A three-component conceptualization of organizational commitment (1991)Focus Groups as Qualitative Research (1997)The relationship among job characteristics organizational commitment and employee turnover intentions (2018)Demographic factors, compensation, job satisfaction and organizational commitment in private university: an analysis using SEM (2020)Testing the effects of job satisfaction on organizational commitment (2020)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Evaluation of Academic Staff Job Satisfaction at Malaysian Universities in the Context of Herzberg’s Motivation-Hygiene Theory (2020)Intervening Role of Performance-Based Budgeting in the Relationship between Transformational Leadership, Organizational Commitment and University Performance (2021)Virtual teams are here to stay: How personality traits, virtuality and leader gender impact trust in the leader and team commitment (2022)Exchange and Power in Social Life (2017)Internal marketing and organizational performance: A systematic review and future research agenda (2025)Corporate governance, risk and efficiency: evidence from GCC Islamic banks (2018)The effects of institutional settings and risks on bank dividend policy in an emerging market: Evidence from Tobit model (2020)Enterprise risk management and sustainability of banks performance (2021)
this work references cited by second hop

References

  • 2012Organizational Commitment and Job Satisfaction145 cited
  • 2011The impact of internal marketing on commercial banks' market orientation144 cited
  • 2002Market orientation and business performance126 cited
  • 2009Relationship marketing in A B2C context: The moderating role of personality traits108 cited
  • 2011Banking reform and its impact on the Nigerian economy101 cited
  • 2012Organizational Commitment and Job Satisfaction98 cited
  • 2011Using internal marketing to improve organizational commitment and service quality84 cited
  • 2011The Effect of Internal Marketing on Organizational Commitment from Market-Orientation Viewpoint in Hotel Industry in Iran83 cited
  • 2014The relationship between internal marketing and organizational commitmentin Golestan's sports and youth offices5 cited

Cited by

  • 2018From internal marketing to customer- perceived relationship quality: evidence of Vietnamese banking firms26 cited

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