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The performance measurement of construction projects managed by ISO-certified contractors in Malaysia
16 references·12 citing·47 second hop
The performance measurement of construction projects managed by ISO-certified contractors in Malaysia (2010)The performance measurement of constructi…Developing a Questionnaire (2015)Developing a QuestionnaireIncreasing ISO 9000 certification benefits: a continuous improvement approach (2007)Increasing ISO 9000 certifica…The longitudinal effects of the ISO 9000 certification process on business performance (2003)The longitudinal effects of t…Design documents quality in the Japanese construction industry: factors influencing and impacts on construction process (2003)Design documents quality in t…Framework of Success Criteria for Design/Build Projects (2002)Framework of Success Criteria…Causes of construction delay: traditional contracts (2002)Causes of construction delay:…Quality failure costs in civil engineering projects (2000)Quality failure costs in civi…Factors affecting the quality of building projects in Hong Kong (2000)Factors affecting the quality…Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria (1999)Project management: cost, tim…Total quality management in the construction process (1997)Total quality management in t…Project Characteristics for Successful Public-Sector Design-Build (1997)Project Characteristics for S…Checklist of Critical Success Factors for Building Projects (1993)Checklist of Critical Success…Surveys in social research (1992)Surveys in social researchSERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Surveys in Social Research (1987)Surveys in Social ResearchJob satisfaction and job performance: A theoretical analysis (1970)Job satisfaction and job perf…Critical success factors of construction projects in Jordan: an empirical investigation (2022)Critical success factors of c…A Systematic Analysis of Construction Performance Management: Key Performance Indicators from 2000 to 2020 (2021)A Systematic 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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1999Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria2,357 cited
  • 1987Surveys in Social Research2,269 cited
  • 2002Causes of construction delay: traditional contracts819 cited
  • 2015Developing a Questionnaire541 cited
  • 2002Framework of Success Criteria for Design/Build Projects455 cited
  • 1997Total quality management in the construction process401 cited
  • 2003The longitudinal effects of the ISO 9000 certification process on business performance389 cited
  • 1970Job satisfaction and job performance: A theoretical analysis375 cited
  • 1992Surveys in social research369 cited
  • 1997Project Characteristics for Successful Public-Sector Design-Build254 cited
  • 2000Quality failure costs in civil engineering projects213 cited
  • 2003Design documents quality in the Japanese construction industry: factors influencing and impacts on construction process168 cited
  • 1993Checklist of Critical Success Factors for Building Projects156 cited
  • 2000Factors affecting the quality of building projects in Hong Kong

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131 cited
  • 2007Increasing ISO 9000 certification benefits: a continuous improvement approach130 cited
  • Cited by

    • 2020Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in “ISO 9001” Sudanese oil companies72 cited
    • 2010ISO 9000 certification and construction project performance: The Malaysian experience67 cited
    • 2019The relationship between TQM and project performance: Empirical evidence from Malaysian construction industry59 cited
    • 2014Using Project Performance to Measure Effectiveness of Quality Management System Maintenance and Practices in Construction Industry58 cited
    • 2014Critical Success Factors for Value Management Workshops in Malaysia55 cited
    • 2022Critical success factors of construction projects in Jordan: an empirical investigation49 cited
    • 2021A Systematic Analysis of Construction Performance Management: Key Performance Indicators from 2000 to 202040 cited
    • 2018Factors affecting construction performance: exploratory factor analysis35 cited
    • 2017Stakeholders Assessment of Constraints to Project Delivery in the Nigerian Construction Industry34 cited
    • 2012Improving quality management system implementation in Indonesian construction companies30 cited
    • 2017Critical success factors influencing the performance of development projects: An empirical study of Constituency Development Fund projects in Kenya30 cited
    • 2018Effect of Organization Culture on organization performance on Public Universities in Kenya20 cited