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The longitudinal effects of the ISO 9000 certification process on business performance · Study

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ArticleThe longitudinal effects of the ISO 9000 certification process on business performance

Milé Terziovski2003

Article2003

The longitudinal effects of the ISO 9000 certification process on business performance

Milé Terziovski · Damien Power · Amrik Singh Sohal

389 citations·0/0 files stored·European Journal of Operational Research

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Quality and Management Systems Quality and Supply Management Management Systems and Quality Improvement

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References

1993Organizational culture and leadership 1992Corporate Culture and Performance 1996Built to last: Successful habits of visionary companies 1985Organizational Culture and Leadership: A Dynamic View 1995Built to Last: Successful Habits of Visionary Companies 1997The business value of quality management systems certification. Evidence from Australia and New Zealand

Cited by

2009ISO 9001 certification research: questions, answers and approaches 2007ISO 9000 practices and financial performance: A technology coherence perspective 2007Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies 2012Benefits of the ISO 9001 and ISO 14001 standards: A literature review 2012Quality management, environmental management and firm performance: direct and mediating effects in the hotel industry 2008Quality management, environmental management and firm performance: A review of empirical studies and issues of integration 2012The effects of Six Sigma on corporate performance: An empirical investigation

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Year2003

Typearticle

Published2003-01-30

VenueEuropean Journal of Operational Research

ISSN-L0377-2217

Languageen

Citations389

Files0 public / 0

ShelfQuality and Management Systems

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doi10.1016/s0377-2217(02)00252-7

openalex_workW2055044718

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2010A resource dependence theory perspective of ISO 9000 in managing organizational environment