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Quality evaluation framework (QEF): Modeling and evaluating quality of business processes
16 references·7 citing·44 second hop
Quality evaluation framework (QEF): Modeling and evaluating quality of business processes (2013)Quality evaluation framework (QEF): Model…The importance of business process modeling in software systems design (2008)The importance of business pr…Quality metrics for business process models (2007)Quality metrics for business …A Design Science Research Methodology for Information Systems Research (2007)A Design Science Research Met…Business processes—attempts to find a definition (2003)Business processes—attempts t…Modeling Quality of Service for Workflows and Web Service Processes (2002)Modeling Quality of Service f…Process performance measurement system: A tool to support process-based organizations (2000)Process performance measureme…A conceptual framework for understanding business processes and business process modelling (2000)A conceptual framework for un…The Implications of Information Technology Infrastructure for Business Process Redesign1 (1999)The Implications of Informati…Managing Business Process Flows (1999)Managing Business Process Flo…Putting the Balanced Scorecard to Work (1998)Putting the Balanced Scorecar…PROCEEDINGS OF THE 1997 WINTER SIMULATION CONFERENCE (1997)PROCEEDINGS OF THE 1997 WINTE…Using Goals, Rules and Methods to Support Reasoning in Business Process Reengineering (1996)Using Goals, Rules and Method…Total Quality Management: Text with Cases (1995)Total Quality Management: Tex…Business Process Engineering (1994)Business Process EngineeringThe management and control of quality (1989)The management and control of…Competing on the Eight Dimensions of Quality (1987)Competing on the Eight Dimens…Business process improvement by means of Big Data based Decision Support Systems: a case study on Call Centers (2022)Business process improvement …Information Quality Assessment for Data Fusion Systems (2021)Information Quality Assessmen…A Multi-criteria Evaluation Approach for Selecting a Sensitive Business Process Modeling Language for Knowledge Management (2019)A Multi-criteria Evaluation A…Addressing schedule disruptions in business processes of advanced logistics systems (2018)Addressing schedule disruptio…Modeling and evaluation of product quality at conceptual design stage (2015)Modeling and evaluation of pr…Identification of Business Processes in an Enterprise Management (2015)Identification of Business Pr…Towards a Process to Guide Big Data Based Decision Support Systems for Business Processes (2014)Towards a Process to Guide Bi…Building Theories from Case Study Research (1989)Process innovation: reengineering work through information technology (1993)Shaping the Future: Business Design Through Information Technology. 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References

  • 2007A Design Science Research Methodology for Information Systems Research7,798 cited
  • 1998Putting the Balanced Scorecard to Work2,180 cited
  • 1987Competing on the Eight Dimensions of Quality1,691 cited
  • 1989The management and control of quality1,627 cited
  • 1999The Implications of Information Technology Infrastructure for Business Process Redesign1593 cited
  • 1997PROCEEDINGS OF THE 1997 WINTER SIMULATION CONFERENCE508 cited
  • 1995Total Quality Management: Text with Cases447 cited
  • 2000A conceptual framework for understanding business processes and business process modelling394 cited
  • 2003Business processes—attempts to find a definition329 cited
  • 2000Process performance measurement system: A tool to support process-based organizations293 cited
  • 1994Business Process Engineering241 cited
  • 2002Modeling Quality of Service for Workflows and Web Service Processes189 cited
  • 2007Quality metrics for business process models184 cited
  • 1999Managing Business Process Flows137 cited
  • 1996Using Goals, Rules and Methods to Support Reasoning in Business Process Reengineering134 cited
  • 2008

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The importance of business process modeling in software systems design
131 cited

Cited by

  • 2014Towards a Process to Guide Big Data Based Decision Support Systems for Business Processes41 cited
  • 2021Information Quality Assessment for Data Fusion Systems36 cited
  • 2015Identification of Business Processes in an Enterprise Management32 cited
  • 2019A Multi-criteria Evaluation Approach for Selecting a Sensitive Business Process Modeling Language for Knowledge Management29 cited
  • 2022Business process improvement by means of Big Data based Decision Support Systems: a case study on Call Centers27 cited
  • 2018Addressing schedule disruptions in business processes of advanced logistics systems18 cited
  • 2015Modeling and evaluation of product quality at conceptual design stage8 cited