Cyberloafing at the workplace: gain or drain on work?

Vivien K. G. Lim · Don J. Q. Chen

443 citations0/0 files storedBehaviour and Information Technology

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Cyberloafing and Workplace Behavior Personal Information Management and User Behavior Mind wandering and attention

Abstract

This study examined the impact of cyberloafing on employees' emotion and work. We also examined gender differences in employees' perception towards cyberloafing. In general, respondents felt that some form of cyberloafing at work was acceptable. Men were also more likely to report that cyberloafing has a positive impact on work compared to women. As well, our findings suggest that browsing activities have a positive impact on employees' emotion while emailing activities have a negative impact. Results of our study provide useful insights for researchers and managers in understanding employees' attitudes towards cyberloafing, and how cyberloafing can result in gain or drain in employees' work productivity.

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References

1988Development and validation of brief measures of positive and negative affect: The PANAS scales.1960A Theory of Role Strain 1997The Truth about Burnout: How Organizations Cause Personal Stress and What to Do about It 2003Recovery, work engagement, and proactive behavior: A new look at the interface between nonwork and work.1998Stress, Culture, and Community 1999Stress, culture, and community: the psychology and philosophy of stress 2002The IT way of loafing on the job: cyberloafing, neutralizing and organizational justice 2020Pew Internet and American Life Project

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2016Permanently online – Permanently connected: Explorations into university students’ use of social media and mobile smart devices 2014Predictors of Use of Social Network Sites at Work - A Specific Type of Cyberloafing 2018Cyberloafing as a coping mechanism: Dealing with workplace boredom 2018Technostress and social networking services: Explaining users' concentration, sleep, identity, and social relation problems 2019Is cyberloafing more complex than we originally thought? Cyberloafing as a coping response to workplace aggression exposure

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