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E-Space Inclusion: A Case for the Americans with Disabilities Act in Cyberspace
7 references·13 citing·37 second hop
E-Space Inclusion: A Case for the Americans with Disabilities Act in Cyberspace (2003)E-Space Inclusion: A Case for the America…Web Content Accessibility Guidelines 2.0 (2009)Web Content Accessibility Gui…Web content accessibility guidelines 1.0 (2001)Web content accessibility gui…Information Rules: A Strategic Guide to the Network Economy (2000)Information Rules: A Strategi…Information Rules: A Strategic Guide to the Network Economy (1999)Information Rules: A Strategi…Web-based customer decision support systems (1998)Web-based customer decision s…Electronic shopping (1998)Electronic shoppingAmericans with Disabilities 1991-1992 (1994)Americans with Disabilities 1…Fostering Inclusion in Digital Marketplace: Vistas into the Online Shopping Experiences of Consumers with Visual Impairment in India (2024)Fostering Inclusion in Digita…The social model and consumers with disabilities research: contributions, criticisms, and call for new perspectives (2023)The social model and consumer…Publicly-Researchable Accessibility Information: Problems, Prospects and Recommendations for Inclusion (2019)Publicly-Researchable Accessi…Web accessibility and technology protection measures: Harmonizing the rights of persons with cognitive disabilities and copyright protections on the web (2017)Web accessibility and technol…An exploration of servicescapes’ exclusion and coping strategies of consumers with “hidden” auditory disorders (2017)An exploration of servicescap…HABOS: Towards a platform of haptic-audio based online shopping for the visually impaired (2015)HABOS: Towards a platform of …Exploring spatial vulnerability: inequality and agency formulations in social space (2015)Exploring spatial vulnerabili…Does social exclusion influence multiple channel use? The interconnections with community, happiness, and well-being (2015)Does social exclusion influen…Auditing Web accessibility: The role of interest organizations in promoting compliance through certification (2015)Auditing Web accessibility: T…ONLINE COMMUNICATION AND DISCUSSION ENVIRONMENT FOR THE VISUALLY DISABLED STUDENTS AT A PUBLIC UNIVERSITY (2008)ONLINE COMMUNICATION AND DISC…Current issues in retailing: Relationships and emerging opportunities (2008)Current issues in retailing: …How consumers with disabilities perceive “welcome” in retail servicescapes: a critical incident study (2007)How consumers with disabiliti…Relationship Marketing and Disadvantaged Health Care Segments (2004)Relationship Marketing and Di…Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. 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(1954)Stigma: Notes on the Management of Spoiled Identity (1969)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Consumer vulnerability during mobility service interactions: causes, forms and coping (2019)Audio Mining: The Role of Vocal Tone in Persuasion (2021)A Framework for the Development of Decision Support Systems (1980)Marketing in an Information-Intensive Environment: Strategic Implications of Knowledge as an Asset (1991)The Internet and International Marketing (1996)Influencing the online consumer's behavior: the Web experience (2004)Impact of social influence in e-commerce decision making (2007)A new hybrid MCDM model combining DANP with VIKOR to improve e-store business (2012)Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Trustworthiness in electronic commerce: the role of privacy, security, and site attributes (2002)Development and validation of an instrument to measure user perceived service quality of information presenting Web portals (2004)Perceived e‐service quality (PeSQ) (2007)Stress: Appraisal and Coping (2013)Making sense of customer service experiences: a text mining review (2019)Social exclusion and consumer responses: A comprehensive review and theoretical framework (2022)Online Data Collection: Strategies for Research (2004)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Understanding the factors affecting online elderly user’s participation in video UCC services (2008)Estimating switching costs: the case of banking (2003)Reconceptualizing the Competition— Cooperation Relationship (2008)The platform economy: restructuring the space of capitalist accumulation (2020)Value creation in E‐business (2001)Business Models, Business Strategy and Innovation (2009)From Strategy to Business Models and onto Tactics (2010)The relationship between accessibility and usability of websites (2007)Personal and Family Challenges to the Successful Transition From Welfare to Work (1996)Assessing the Travel-Related Behaviors of the Mobility-Disabled Consumer (2001)BEYOND EMPLOYMENT INTERVIEW VALIDITY: A COMPREHENSIVE NARRATIVE REVIEW OF RECENT RESEARCH AND TRENDS OVER TIME (2002)
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References

  • 2000Information Rules: A Strategic Guide to the Network Economy4,394 cited
  • 2001Web content accessibility guidelines 1.0984 cited
  • 1998Electronic shopping621 cited
  • 2009Web Content Accessibility Guidelines 2.0595 cited
  • 1999Information Rules: A Strategic Guide to the Network Economy424 cited
  • 1994Americans with Disabilities 1991-1992226 cited
  • 1998Web-based customer decision support systems225 cited

Cited by

  • 2007How consumers with disabilities perceive “welcome” in retail servicescapes: a critical incident study141 cited
  • 2015Does social exclusion influence multiple channel use? The interconnections with community, happiness, and well-being112 cited
  • 2017An exploration of servicescapes’ exclusion and coping strategies of consumers with “hidden” auditory disorders64 cited
  • 2015Exploring spatial vulnerability: inequality and agency formulations in social space39 cited
  • 2008Current issues in retailing: Relationships and emerging opportunities21 cited
  • 2004Relationship Marketing and Disadvantaged Health Care Segments20 cited
  • 2023The social model and consumers with disabilities research: contributions, criticisms, and call for new perspectives18 cited

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2017
Web accessibility and technology protection measures: Harmonizing the rights of persons with cognitive disabilities and copyright protections on the web
11 cited
  • 2015HABOS: Towards a platform of haptic-audio based online shopping for the visually impaired10 cited
  • 2015Auditing Web accessibility: The role of interest organizations in promoting compliance through certification6 cited
  • 2024Fostering Inclusion in Digital Marketplace: Vistas into the Online Shopping Experiences of Consumers with Visual Impairment in India5 cited
  • 2019Publicly-Researchable Accessibility Information: Problems, Prospects and Recommendations for Inclusion5 cited
  • 2008ONLINE COMMUNICATION AND DISCUSSION ENVIRONMENT FOR THE VISUALLY DISABLED STUDENTS AT A PUBLIC UNIVERSITY1 cited