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Qualitative approach to determine user experience of e-government services · Study

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ArticleQualitative approach to determine user experience of e-government services

Rajiv Kumar2017

Article2017

Qualitative approach to determine user experience of e-government services

Rajiv Kumar · Amit Sachan · Arindam Mukherjee

131 citations·0/0 files stored·Computers in Human Behavior

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E-Government and Public Services Technology Adoption and User Behaviour Public Administration in Developing Nations

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References

2003User Acceptance of Information Technology: Toward A Unified View1 2019Diffusion of Innovations 1 1994Research Design: Qualitative, Quantitative, and Mixed Methods Approaches 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 1990Qualitative evaluation and research methods 2007Designing and Conducting Mixed Methods Research 1990Qualitative evaluation and research methods 2003Research Methods for Business Students

Cited by

2021Challenges common service centers (CSCs) face in delivering e-government services in rural India 2017A usability assessment of e-government websites in Sub-Saharan Africa 2017IT-enhanced popular reports: Analyzing citizen preferences 2022E-participation within the context of e-government initiatives: A comprehensive systematic review 2022Exploring the stages of E-government development from public value perspective 2022Examining the antecedents and outcomes of smart government usage: An integrated model

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Details

Year2017

Typearticle

Published2017-02-07

VenueComputers in Human Behavior

ISSN-L0747-5632

Languageen

Citations131

Files0 public / 0

ShelfE-Government and Public Services

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doi10.1016/j.chb.2017.02.023

openalex_workW2587399303

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