Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Money-Back Guarantees: Helping the Low-Quality Retailer

4 references·16 citing·52 second hop

FromToDepth

this work references cited by second hop

References

1988Product and Price Competition in a Duopoly809 cited
1995Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs442 cited
2006Time Value of Commercial Product Returns408 cited
1995Money back guarantees in retailing: matching products to consumer tastes368 cited

Cited by

2022Online and offline retailing: What we know and directions for future research185 cited
2014Price competition and co-operation in a duopoly closed-loop supply chain153 cited
2022Pricing and sales-effort analysis of dual-channel supply chain with channel preference, cross-channel return and free riding behavior based on revenue-sharing contract137 cited
2018Pricing and quality competition in a brand-differentiated supply chain127 cited
2019Omnichannel retailers’ return policy strategies in the presence of competition121 cited
2017How much do online consumers really value free product returns? Evidence from eBay110 cited
2021Signaling Quality with Return Insurance: Theory and Empirical Evidence106 cited
2017Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes101 cited
2016The impact of customer returns in a supply chain with a common retailer98 cited
2021Offering return-freight insurance or not: Strategic analysis of an e-seller's decisions

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

95 cited

2021Marketplace or reseller? Platform strategy in the presence of customer returns94 cited

2018Money-back guarantee and personalized pricing in a Stackelberg manufacturer's dual-channel supply chain92 cited

2018Why Is Price Dispersion Higher Online Than Offline? The Impact of Retailer Type and Shopping Risk on Price Dispersion.89 cited

2021Understanding product returns: A systematic literature review using machine learning and bibliometric analysis84 cited

2013Competing in a supply chain via full-refund and no-refund customer returns policies83 cited

2019When should the offline retailer implement price matching?82 cited