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Efficient implementation of data mining: Improve customer's behaviour
3 references·0 citing·18 second hopsampled
Efficient implementation of data mining: Improve customer's behaviour (2009)Efficient implementation of data mining: …Data Mining Application in Customer Relationship Management of Credit Card Business (2006)Data Mining Application in Cu…CRM and customer‐centric knowledge management: an empirical research (2003)CRM and customer‐centric know…An analysis of online customer complaints: implications for Web complaint management (2003)An analysis of online custome…Understanding Attitudes and Predicting Social Behavior (1980)The Knowledge-Creating Company (1998)Whence Consumer Loyalty? (1999)Customer Relationship Management: Its Dimensions and Effect on Customer Outcomes (2004)Integrating customer relationship management in hotel operations: managerial and operational implications (2004)Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors (2011)A Theory of Cognitive Dissonance (1957)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Towards a Successful CRM Implementation in Banks: An Integrated Model (2007)An empirical investigation of electronic word-of-mouth: Informational motive and corporate response strategy (2010)Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality1 (2015)A Theory of Cognitive Dissonance (2017)Building Data Mining Applications for CRM (1999)Accelerating Customer Relationships: Using Crm and Relationship Technologies (2000)Knowledge management and data mining for marketing (2001)Data mining strategies and techniques for CRM systems (2009)Implementation of Data Mining Engine on CRM-improve customer satisfaction (2009)Using data mining and neural networks techniques to propose a new hybrid customer behaviour analysis and credit scoring model in banking services based on a developed RFM analysis method (2016)
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References

  • 2003CRM and customer‐centric knowledge management: an empirical research268 cited
  • 2003An analysis of online customer complaints: implications for Web complaint management144 cited
  • 2006Data Mining Application in Customer Relationship Management of Credit Card Business39 cited

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