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Customer‐oriented organizations: a framework for innovation

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References

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2020Perceived organizational customer orientation and frontline employees' innovative behaviors: exploring the role of empowerment and supervisory fairness27 cited
2017Meta Modeling for Business Process Improvement26 cited

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2019Supply chain quality management and organizational performance24 cited

2021Supply chain quality management impact on organization performance: results from an international survey24 cited

2016Social media as an information system: improving the technological agility19 cited