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Impact of organization's mission an encouraging factor for overall performance
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References

  • 1980Competitive Strategy: Techniques for Analyzing Industries and Competitors16,592 cited
  • 1982Out of the Crisis7,297 cited
  • 1985Innovation and Entrepreneurship3,135 cited
  • 2000Service Management and Marketing: A Customer Relationship Management Approach2,332 cited
  • 1999Strategy safari: a guided tour through the wilds of strategic management1,739 cited
  • 1992Competing on capabilities: the new rules of corporate strategy.1,190 cited
  • 1986Services Used and Factors Considered Important in Selecting a Bank: An Investigation across Diverse Demographic Segments158 cited
  • 1995Bank‐company interactions and relationships152 cited
  • 1987A Handbook of Human Resource Management141 cited
  • 1997Understanding competitive advantage in retail financial services90 cited
  • 1997Strategic quality management and financial performance indicators88 cited
  • 1991Team Management71 cited
  • 1996Bank‐corporate client “partnership” relationship: benefits and life cycle67 cited
  • 1998Strategic quality management67 cited
  • 2005Managing cultural diversity60 cited
  • 1988Re-designing bank service systems for effective marketing

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