this work references cited by second hopReferences
- 1984The Managed Heart: Commercialization of Human Feeling8,746 cited
- 1974Labor and Monopoly Capital5,498 cited
- 2012The Managed Heart3,197 cited
- 1999Divergent Capitalisms: The Social Structuring and Change of Business Systems1,680 cited
- 1999Divergent Capitalisms1,667 cited
- 2001The McDonaldization of Society1,665 cited
- 1996The McDonaldization of Society1,349 cited
- 1994Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life.873 cited
- 1995Empowering Service Employees809 cited
- 1994Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life.758 cited
- 1964Industrialism and Industrial Man.687 cited
- 1961Industrialism and Industrial Man. By Clark Kerr, John T. Dunlop, Frederick Harbison and Charles A. Myers. (Cambridge: Harvard University Press, 1960, Pp. 331. $6.00.)676 cited
- 2003Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart558 cited
- 1996Management in China during the Age of Reform503 cited
- 2001Human Resource Management in Service Work461 cited
- 1996The McDonaldization Thesis:
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work