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Defining, Measuring, and Managing Business Reference Value
16 references·16 citing·47 second hopsampled
Defining, Measuring, and Managing Business Reference Value (2012)Defining, Measuring, and Managing Busines…Judgment under Uncertainty (2017)Judgment under UncertaintySignaling Theory: A Review and Assessment (2010)Signaling Theory: A Review an…Where Do Interorganizational Networks Come From? (1999)Where Do Interorganizational …Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness (1997)Social Structure and Competit…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Social Desirability Bias and the Validity of Indirect Questioning (1993)Social Desirability Bias and …Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective (1991)Effects of Word-of-Mouth and …WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY. (1990)WHAT'S IN A NAME? REPUTATION …Alliances in Industrial Purchasing: The Determinants of Joint Action in Buyer-Supplier Relationships (1990)Alliances in Industrial Purch…Who is the Celebrity Endorser? Cultural Foundations of the Endorsement Process (1989)Who is the Celebrity Endorser…Social Ties and Word-of-Mouth Referral Behavior (1987)Social Ties and Word-of-Mouth…Organizational Information Requirements, Media Richness and Structural Design (1986)Organizational Information Re…Limited-dependent and qualitative variables in econometrics (1983)Limited-dependent and qualita…Judgment under Uncertainty: Heuristics and Biases (1975)Judgment under Uncertainty: H…Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: H…Job Market Signaling (1973)Job Market SignalingThe design of B2B customer references: A signaling theory perspective (2022)The design of B2B customer re…Dealing with privacy concerns in product-service system selling: Value-based selling as fair treatment practice (2022)Dealing with privacy concerns…Why Salespeople Avoid Big-Whale Sales Opportunities (2021)Why Salespeople Avoid Big-Wha…Causal-predictive model of customer lifetime/influence value: mediating roles of memorable experiences and customer engagement in hotels and airlines (2021)Causal-predictive model of cu…Exploring the interface between management accounting and marketing: a literature review of customer accounting (2020)Exploring the interface betwe…Customer Referencing and Capital Market Benefits: Evidence from the Cost of Equity (2020)Customer Referencing and Capi…How Supplier Economies of Scale Drive Supplier Selection Decisions (2019)How Supplier Economies of Sca…Uncovering institutional orientation as a new strategic orientation in industrial marketing (2018)Uncovering institutional orie…Toward a conceptualization of perceived complaint handling quality in social media and traditional service channels (2018)Toward a conceptualization of…How to date your clients in the 21 st century: Challenges in managing customer relationships in today's world (2017)How to date your clients in t…From Customer to Partner Engagement: A Conceptualization and Typology of Engagement in B2B (2017)From Customer to Partner Enga…Customer reference marketing: Conceptualization, measurement and link to selling performance (2017)Customer reference marketing:…VALUE CREATION AND CAPTURE IN BUYER-SUPPLIER RELATIONSHIPS: A NEW PERSPECTIVE (2016)VALUE CREATION AND CAPTURE IN…Trends in optimization models of sales force management (2015)Trends in optimization models…Rhetoric in customer referencing: Fortifying sales arguments in two start-up companies (2015)Rhetoric in customer referenc…Supplier-Selected Referrals (2013)Supplier-Selected ReferralsSubjective probability: A judgment of representativeness (1972)Availability: A heuristic for judging frequency and probability (1973)On the psychology of prediction. 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(1968)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits (1999)Social Capital: Prospects for a New Concept (2002)The social psychology of organizing (1969)A Garbage Can Model of Organizational Choice (1972)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)Users of the world, unite! The challenges and opportunities of Social Media (2009)External Control of Organizations: Resource Dependence Perspective (2011)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate financing and investment decisions when firms have information that investors do not have (1984)Signalling Theory and Equilibrium in Strategic Management Research: An Assessment and a Research Agenda (2014)Fostering Parasocial Relationships with Celebrities on Social Media: Implications for Celebrity Endorsement (2017)Increasing Vaccination: Putting Psychological Science Into Action (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Econometric Analysis of Cross Section and Panel Data (2001)Does Foreign Direct Investment Increase the Productivity of Domestic Firms? 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References

  • 1974Judgment under Uncertainty: Heuristics and Biases28,742 cited
  • 1975Judgment under Uncertainty: Heuristics and Biases22,647 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1973Job Market Signaling16,329 cited
  • 1983Limited-dependent and qualitative variables in econometrics13,257 cited
  • 1986Organizational Information Requirements, Media Richness and Structural Design9,719 cited
  • 1997Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness9,690 cited
  • 2010Signaling Theory: A Review and Assessment6,720 cited
  • 1990WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.5,424 cited
  • 1989Who is the Celebrity Endorser? Cultural Foundations of the Endorsement Process3,192 cited
  • 1999Where Do Interorganizational Networks Come From?3,012 cited
  • 1993Social Desirability Bias and the Validity of Indirect Questioning2,793 cited
  • 1987Social Ties and Word-of-Mouth Referral Behavior2,389 cited
  • 1991Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective2,135 cited
  • 1990Alliances in Industrial Purchasing: The Determinants of Joint Action in Buyer-Supplier Relationships

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2,111 cited
  • 2017Judgment under Uncertainty1,843 cited
  • Cited by

    • 2017Customer reference marketing: Conceptualization, measurement and link to selling performance44 cited
    • 2018Toward a conceptualization of perceived complaint handling quality in social media and traditional service channels40 cited
    • 2013Supplier-Selected Referrals39 cited
    • 2017How to date your clients in the 21 st century: Challenges in managing customer relationships in today's world37 cited
    • 2019How Supplier Economies of Scale Drive Supplier Selection Decisions35 cited
    • 2021Why Salespeople Avoid Big-Whale Sales Opportunities32 cited
    • 2021Causal-predictive model of customer lifetime/influence value: mediating roles of memorable experiences and customer engagement in hotels and airlines30 cited
    • 2015Rhetoric in customer referencing: Fortifying sales arguments in two start-up companies29 cited
    • 2018Uncovering institutional orientation as a new strategic orientation in industrial marketing29 cited
    • 2022Dealing with privacy concerns in product-service system selling: Value-based selling as fair treatment practice24 cited
    • 2015Trends in optimization models of sales force management23 cited
    • 2017From Customer to Partner Engagement: A Conceptualization and Typology of Engagement in B2B23 cited
    • 2022The design of B2B customer references: A signaling theory perspective22 cited
    • 2016VALUE CREATION AND CAPTURE IN BUYER-SUPPLIER RELATIONSHIPS: A NEW PERSPECTIVE22 cited
    • 2020Exploring the interface between management accounting and marketing: a literature review of customer accounting21 cited
    • 2020Customer Referencing and Capital Market Benefits: Evidence from the Cost of Equity17 cited