Preprintgreen2006

MANAGEMENT OF OVERBOOKINGS IN THE HOTEL INDUSTRY - BASIC CONCEPTS AND PRACTICAL CHALLENGES

24 citations0/0 files storedSSRN Electronic Journal

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Supply Chain and Inventory Management Advanced Queuing Theory Analysis Healthcare Operations and Scheduling Optimization

Abstract

The paper examines the possibilities to manage the overbookings in the hotel industry. The basic mathematical model for calculating the optimal number of overbookings is analysed and techniques for calculating the optimal number of overbookings for a hotel with two different types of rooms and for two different hotels which coordinate their reservations are proposed. The managerial decisions and operational procedures connected with walking guests are also discussed.

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1995Marketing for Hospitality and Tourism 2002Introduction to the Theory and Practice of Yield Management 2003Revenue management: Resolving potential customer conflicts 1999Strategic Service Pricing and Yield Management 1997Yield management in hospitality SMEs 2000Principles of hotel front office operations

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2017Optimal overbooking decision for a “Hotel + OTA” dual‐channel supply chain 2008Dynamic Overbooking Limits for Guaranteed and Nonguaranteed Hotel Reservations

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