Evaluation of the JISC Information Environment: student perceptions of services

Jillian R. Griffiths

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Library Science and Information Literacy Library Science and Information Web and Library Services

Abstract

This paper reports results of a user study conducted in the UK to evaluate the digital information services and projects of the Joint Information Systems Committee's Information Environment, JISC's IE, (formally known as the Distributed National Electronic Resource, DNER) from an end-user perspective. The study was undertaken as part of the EDNER project (Formative evaluation of the DNER), a three year project funded by the JISC. Test criteria for the user study draw upon Quality Attributes which were first posited by Garvin in 1987 and subsequently applied to information services by Brophy in 1998. They have been further modified for this context.

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1949Human behavior and the principle of least effort 1987Competing on the Eight Dimensions of Quality 2004The JISC User Behaviour Monitoring and Evaluation Framework 2002Student searching behaviour in the JISC Information Environment

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2010First Comes Love, Then Comes Google: An Investigation of Uncertainty Reduction Strategies and Self-Disclosure in Online Dating 2006Techno savvy or techno oriented: Who are the net generation?2021Search for Information and the Net Generation 2003Product, process or pre-requisite? information literacy as infrastructure for information networking 2004Evaluating the Joint Information Systems Committee's Information Environment: the EDNER and EDNER+ projects 2018Measuring the quality of academic library electronic services and resources

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