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What is total quality management … and does it matter?
13 references·16 citing·34 second hop
What is total quality management … and does it matter? (1997)What is total quality management … and do…Exploring corporate strategy (1997)Exploring corporate strategyIn search of TQM (1995)In search of TQMMODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION (1994)MODELS OF ORGANIZATION AND TO…MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)MANAGEMENT THEORY AND TOTAL Q…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…Introduction to quality control (1992)Introduction to quality contr…Total Quality Management (1990)Total Quality ManagementExploring Corporate Strategy: Text and Cases (1989)Exploring Corporate Strategy:…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…In Search of Excellence: Lessons from America's Best-Run Companies. By Thomas J. Peters and Robert H. Waterman, Jr. New York: Harper & Row, 1982 (1983)In Search of Excellence: Less…In search of excellence: Lessons from America's best- run companies (1983)In search of excellence: Less…Quality, productivity, and competitive position (1982)Quality, productivity, and co…Quality-Control Handbook. (1952)Quality-Control Handbook.A bibliometric view on the use of total quality management in services (2020)A bibliometric view on the us…Lean production and supply chain innovation in baked foods supplier to improve performance (2017)Lean production and supply ch…25 years of quality management research – outlines and trends (2017)25 years of quality managemen…Total Quality Management and Six Sigma (2012)Total Quality Management and …Quality Management Programs in the Construction Industry: Best Value Compared with Other Methodologies (2010)Quality Management Programs i…Quality framework in education through application of interpretive structural modeling (2010)Quality framework in educatio…Institutional contradiction and management control innovation: A field study of total quality management practices in a privatized telecommunication company (2010)Institutional contradiction a…Sustaining TQM: A Synthesis of Literature and Proposed Research Framework (2006)Sustaining TQM: A Synthesis o…Six Sigma and Total Quality Management: different day, same soup? (2006)Six Sigma and Total Quality M…TQM as a competitive factor (2004)TQM as a competitive factorInfluencing the future of TQM: internal and external driving factors (2004)Influencing the future of TQM…An integrated model of TQM and GE-Six-Sigma (2004)An integrated model of TQM an…TOTAL QUALITY MANAGEMENT AND THE BALANCED SCORECARD APPROACH: A CRITICAL ANALYSIS OF THEIR POTENTIAL RELATIONSHIPS AND DIRECTIONS FOR RESEARCH (2003)TOTAL QUALITY MANAGEMENT AND …The Justification of Knowledge (2002)The Justification of KnowledgeRelationships of TQM philosophy, methods and performance: a survey in Taiwan (2002)Relationships of TQM philosop…TQM adoption, institutionalism and changes in management accounting systems: a case study (1999)TQM adoption, institutionalis…Coefficient Alpha and the Internal Structure of Tests (1951)Total quality management as competitive advantage: A review and empirical study (1995)Arcs of integration: an international study of supply chain strategies (2001)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)The scientific theory‐building process: a primer using the case of TQM (1998)Total quality management and sustainable competitive advantage (2000)Strategic management a stakeholder approach (2010)Relationship between quality management practices and innovation (2012)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)MANAGEMENT FASHION (1996)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Corporate Social Responsibility: A Process Model of Sensemaking (2008)Corporate Social Responsibility: The Good, the Bad and the Ugly (2008)Exploring SWOT analysis – where are we now? (2010)Best practice and best fit: chimera or cul‐de‐sac? (1999)A practical framework for understanding the outsourcing process (2000)Information technology for competitive advantage within logistics and supply chains: A review (2017)Gender and leadership style: A meta-analysis. (1990)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Dimensionalizing Cultures: The Hofstede Model in Context (2011)Expression of Emotion as Part of the Work Role (1987)Toward a theory of spiritual leadership (2003)Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management (2009)Process Capability Indices. (1995)On theory in operations management (1998)THE LAW OF CRIME CONCENTRATION AND THE CRIMINOLOGY OF PLACE* (2015)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)
this work references cited by second hop

References

  • 1983In search of excellence: Lessons from America's best- run companies4,442 cited
  • 1997Exploring corporate strategy3,103 cited
  • 1952Quality-Control Handbook.2,849 cited
  • 1982Quality, productivity, and competitive position2,278 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
  • 1983In Search of Excellence: Lessons from America's Best-Run Companies. By Thomas J. Peters and Robert H. Waterman, Jr. New York: Harper & Row, 19821,471 cited
  • 1989Exploring Corporate Strategy: Text and Cases1,271 cited
  • 1994MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION464 cited
  • 1992Introduction to quality control380 cited
  • 1990Total Quality Management289 cited
  • 1995In search of TQM161 cited

Cited by

  • 2010Institutional contradiction and management control innovation: A field study of total quality management practices in a privatized telecommunication company140 cited
  • 2003

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TOTAL QUALITY MANAGEMENT AND THE BALANCED SCORECARD APPROACH: A CRITICAL ANALYSIS OF THEIR POTENTIAL RELATIONSHIPS AND DIRECTIONS FOR RESEARCH
106 cited
  • 2004TQM as a competitive factor95 cited
  • 2004An integrated model of TQM and GE-Six-Sigma94 cited
  • 2010Quality Management Programs in the Construction Industry: Best Value Compared with Other Methodologies92 cited
  • 2002Relationships of TQM philosophy, methods and performance: a survey in Taiwan89 cited
  • 2006Sustaining TQM: A Synthesis of Literature and Proposed Research Framework77 cited
  • 2006Six Sigma and Total Quality Management: different day, same soup?76 cited
  • 2002The Justification of Knowledge75 cited
  • 1999TQM adoption, institutionalism and changes in management accounting systems: a case study69 cited
  • 2010Quality framework in education through application of interpretive structural modeling67 cited
  • 2012Total Quality Management and Six Sigma58 cited
  • 201725 years of quality management research – outlines and trends56 cited
  • 2004Influencing the future of TQM: internal and external driving factors55 cited
  • 2017Lean production and supply chain innovation in baked foods supplier to improve performance52 cited
  • 2020A bibliometric view on the use of total quality management in services49 cited