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Design benefits, emotional responses, and brand engagement
16 references·16 citing·36 second hopsampled
Design benefits, emotional responses, and brand engagement (2014)Design benefits, emotional responses, and…Brand Love (2011)Brand LoveDelight by Design: The Role of Hedonic Versus Utilitarian Benefits (2008)Delight by Design: The Role o…Customer Value Creation: A Practical Framework (2007)Customer Value Creation: A Pr…Brands and Branding: Research Findings and Future Priorities (2006)Brands and Branding: Research…The Different Roles of Product Appearance in Consumer Choice * (2004)The Different Roles of Produc…Seeing things: consumer response to the visual domain in product design (2004)Seeing things: consumer respo…Building Brand Community (2002)Building Brand CommunityBrand Community (2001)Brand CommunityCultivating Service Brand Equity (2000)Cultivating Service Brand Equ…Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Strategic Brand Management: B…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Seeking the Ideal Form: Product Design and Consumer Response (1995)Seeking the Ideal Form: Produ…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Emotion And Adaptation (1991)Emotion And AdaptationPossessions and the Extended Self (1988)Possessions and the Extended …Sustainable advertising and brand engagement: the role of consumer minimalism and scepticism (2025)Sustainable advertising and b…The impact of service experience on sustainable customer engagement: The mediation of green perceived value and customer satisfaction (2023)The impact of service experie…Product design matters, but is it enough? Consumers’ responses to product design and environment congruence (2020)Product design matters, but i…Customers’ motivation to engage with luxury brands on social media (2020)Customers’ motivation to enga…Building Customer-Brand Relationships through Customer Brand Engagement (2020)Building Customer-Brand Relat…Antecedent consumer factors, consequential branding outcomes and measures of online consumer engagement: current research and future directions (2020)Antecedent consumer factors, …The effect of consumer-generated media stimuli on emotions and consumer brand engagement (2019)The effect of consumer-genera…Eco‐Fashion Consumption: Cognitive‐Experiential Self‐Theory (2019)Eco‐Fashion Consumption: Cogn…Analysis of Brand Resonance Measures to Access, Dimensionality, Reliability and Validity (2019)Analysis of Brand Resonance M…Teaching Design Thinking in Marketing: Linking Product Design and Marketing Strategy in a Product Development Class (2018)Teaching Design Thinking in M…Integrating self-determined needs into the relationship among product design, willingness-to-pay a premium, and word-of-mouth: a cross-cultural gender-specific study (2018)Integrating self-determined n…Emotional intelligence, external emotional connections and brand attachment (2018)Emotional intelligence, exter…Consumer engagement in an online brand community (2017)Consumer engagement in an onl…Building a comprehensive model to investigate factors behind switching intention of high-technology products (2017)Building a comprehensive mode…Are brand benefits perceived differently in less developed economies? A scale development and validation (2017)Are brand benefits perceived …The transpiring journey of customer engagement research in marketing (2016)The transpiring journey of cu…An approach to environmental psychology (1974)Feeling and thinking: Preferences need no inferences. (1980)Individual Differences in the Centrality of Visual Product Aesthetics: Concept and Measurement (2003)The Principles of Psychology (1891)Purity and Danger: An Analysis of Concepts of Pollution and Taboo (1967)Attachment and Loss (1969)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Managing Brands in the Social Media Environment (2013)Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior (2016)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Handbook of Qualitative Research (1994)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer Culture Theory (CCT): Twenty Years of Research (2005)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Comparative fit indexes in structural models. (1990)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Developing and validating a multidimensional consumer-based brand equity scale (2001)The Strength of Weak Ties (1973)Bowling Alone: America's Declining Social Capital (1995)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Users of the world, unite! The challenges and opportunities of Social Media (2009)An Examination of Selected Marketing Mix Elements and Brand Equity (2000)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. (2003)Stress: Appraisal and Coping (2013)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1991Emotion And Adaptation12,682 cited
  • 1988Possessions and the Extended Self9,050 cited
  • 1997Dimensions of Brand Personality5,056 cited
  • 1997Strategic Brand Management: Building, Measuring, and Managing Brand Equity4,788 cited
  • 1997Dimensions of Brand Personality4,046 cited
  • 2001Brand Community3,994 cited
  • 2002Building Brand Community2,654 cited
  • 2006Brands and Branding: Research Findings and Future Priorities2,326 cited
  • 1995Seeking the Ideal Form: Product Design and Consumer Response1,922 cited
  • 2000Cultivating Service Brand Equity1,733 cited
  • 2011Brand Love1,603 cited
  • 2008Delight by Design: The Role of Hedonic Versus Utilitarian Benefits1,226 cited
  • 2007Customer Value Creation: A Practical Framework1,011 cited
  • 2004Seeing things: consumer response to the visual domain in product design971 cited
  • 2004The Different Roles of Product Appearance in Consumer Choice *912 cited

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Cited by

  • 2020Customers’ motivation to engage with luxury brands on social media307 cited
  • 2020Antecedent consumer factors, consequential branding outcomes and measures of online consumer engagement: current research and future directions191 cited
  • 2016The transpiring journey of customer engagement research in marketing187 cited
  • 2017Consumer engagement in an online brand community134 cited
  • 2019The effect of consumer-generated media stimuli on emotions and consumer brand engagement123 cited
  • 2018Integrating self-determined needs into the relationship among product design, willingness-to-pay a premium, and word-of-mouth: a cross-cultural gender-specific study72 cited
  • 2020Building Customer-Brand Relationships through Customer Brand Engagement59 cited
  • 2017Building a comprehensive model to investigate factors behind switching intention of high-technology products49 cited
  • 2018Emotional intelligence, external emotional connections and brand attachment48 cited
  • 2018Teaching Design Thinking in Marketing: Linking Product Design and Marketing Strategy in a Product Development Class47 cited
  • 2020Product design matters, but is it enough? Consumers’ responses to product design and environment congruence41 cited
  • 2019Eco‐Fashion Consumption: Cognitive‐Experiential Self‐Theory39 cited
  • 2023The impact of service experience on sustainable customer engagement: The mediation of green perceived value and customer satisfaction32 cited
  • 2019Analysis of Brand Resonance Measures to Access, Dimensionality, Reliability and Validity15 cited
  • 2017Are brand benefits perceived differently in less developed economies? A scale development and validation13 cited
  • 2025Sustainable advertising and brand engagement: the role of consumer minimalism and scepticism12 cited