Linking Perceived Corporate Social Responsibility and Intention to Quit: The Mediating Role of Job Embeddedness

Debjani Ghosh · L. Gurunathan

40 citations0/0 files storedVision The Journal of Business Perspective

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Job Satisfaction and Organizational Behavior Corporate Social Responsibility Reporting Employer Branding and e-HRM

Abstract

Systematic research regarding the effects of corporate social responsibility (CSR) on organizational stakeholder groups, like employees, remains sparse. This article examines employees’ reaction to CSR programmes at the attitudinal level and provides evidence that developing CSR to society and CSR to customer can be effective ways for companies to lower employees’ intention to quit the organization. This quantitative study was conducted with 501 managers in 19 financial service organizations in India and the results indicate that on-the-job embeddedness (on-the-JE) is negatively related to turnover intentions and mediates the relationship between CSR and employees’ intention to quit.

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References

1986Self-Reports in Organizational Research: Problems and Prospects 2001WHY PEOPLE STAY: USING JOB EMBEDDEDNESS TO PREDICT VOLUNTARY TURNOVER.1979Review and conceptual analysis of the employee turnover process.2007Relational Job Design and the Motivation to Make a Prosocial Difference 2008Measuring Corporate Social Responsibility: A Scale Development Study 2007The contribution of corporate social responsibility to organizational commitment 2008How Corporate Social Responsibility Influences Organizational Commitment 2001Consumers' Perceptions of Corporate Social Responsibilities: A Cross-Cultural Comparison

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2022Does an (in)congruent corporate social responsibility strategy affect employees' turnover intention? A configurational analysis in an emerging country 2023The impact of corporate social responsibility practices on employees’ engagement: The mediating role of organizational identification 2021Employee-level consequences of perceived internal and external CSR: decoding the moderation and mediation paths 2021The Impact of Employees’ Perceptions of CSR on Career Satisfaction: Evidence from Saudi Arabia

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