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Marketing’s contribution to business strategy: market orientation, relationship marketing and resource‐advantage theory
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  • 2018UNDERSTANDING CUSTOMER BRAND ENGAGEMENT WITH VIRTUAL SOCIAL COMMUNITIES: A COMPREHENSIVE MODEL OF DRIVERS, OUTCOMES AND MODERATORS200 cited
  • 2016Revisiting the relationship between marketing capabilities and firm performance: The moderating role of market orientation, marketing strategy and organisational power185 cited
  • 2019Adaptive marketing capabilities, dynamic capabilities, and renewal competences: The “outside vs. inside” and “static vs. dynamic” controversies in strategy173 cited
  • 2006Leveraging CRM for Sales: The Role of Organizational Capabilities in Successful CRM Implementation161 cited
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  • 2004The normative imperatives of business and marketing strategy: grounding strategy in resource‐advantage theory153 cited
  • 2023A Systematic Review of Resource-Based View and Dynamic Capabilities of Firms and Future Research Avenues146 cited
  • 2007Strategic thinking and the IMP approach: A comparative analysis144 cited
  • 2002Relationship marketing143 cited
  • 2008What makes for CRM system success — Or failure?

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142 cited
  • 2009Why competitors matter for market orientation138 cited
  • 2011Inter‐firm market orientation as antecedent of knowledge transfer, innovation and value creation in networks130 cited
  • 2009Market Orientation, Internal Process, and External Network: A Qualitative Comparative Analysis of Key Decisional Alternatives in the New Service Development*127 cited