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Tracking the defining moments of crisis process and practice
16 references·0 citing·33 second hop
Tracking the defining moments of crisis process and practice (2011)Tracking the defining moments of crisis p…The Blog-Mediated Crisis Communication Model: Recommendations for Responding to Influential External Blogs (2010)The Blog-Mediated Crisis Comm…A quantitative review of crisis communication research in public relations from 1991 to 2009 (2010)A quantitative review of cris…Further explorations of post-crisis communication: Effects of media and response strategies on perceptions and intentions (2008)Further explorations of post-…The negative communication dynamic (2007)The negative communication dy…The Practice of Qualitative Research (2005)The Practice of Qualitative R…Audience-Oriented Approach to Crisis Communication: (2004)Audience-Oriented Approach to…Effective Public Relations in (2001)Effective Public Relations inEssence of Decision: Explaining the Cuban Missile Crisis (1999)Essence of Decision: Explaini…Crisis communication plans: Poor predictors of excellent crisis public relations (1998)Crisis communication plans: P…Image repair discourse and crisis communication (1997)Image repair discourse and cr…Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication (1996)Communication and Attribution…Choosing the Right Words (1995)Choosing the Right WordsApologies and public relations crises at Chrysler, Toshiba, and Volvo (1994)Apologies and public relation…Essence of Decision: Explaining the Cuban Missile Crisis (1972)Essence of Decision: Explaini…Essence of Decision: Explaining the Cuban Missile Crisis (1972)Essence of Decision: Explaini…Effective Public Relations (1967)Effective Public RelationsAn Attributional Theory of Motivation and Emotion (1986)Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. (1996)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)How publics react to crisis communication efforts (2014)Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident (2015)The Rhetorical Situation (1968)Unpacking the halo effect: reputation and crisis management (2006)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)An Introduction to Rhetorical Communication (2015)An attributional analysis of reactions to stigmas. (1988)Advances in Consumer Research (1992)A First Look at Communication Theory (1994)The qualitative interview in IS research: Examining the craft (2007)Measuring cost: The forgotten component of expectancy-value theory (2015)Theme development in qualitative content analysis and thematic analysis (2016)Relationship management in public relations: dimensions of an organization-public relationship (1998)Explicating Relationship Management as a General Theory of Public Relations (2003)Defining Strategic Communication (2007)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)The Handbook of Crisis Communication (2010)The Renaissance of Security Studies (1991)Synthesizing the Implementation Literature: The Ambiguity-Conflict Model of Policy Implementation (1995)Policy Entrepreneurship and Policy Change (2009)Advancement for public relations role models (1986)Managing e-transformation in the public sector: an e-government study of the Inland Revenue Authority of Singapore (IRAS) (2003)Corporate Sustainability Communications: Aspects of Theory and Professionalization (2007)Diplomacy and domestic politics: the logic of two-level games (1988)International Norm Dynamics and Political Change (1998)The Institutional Dynamics of International Political Orders (1998)3. Constructing National Interests (1996)Hot Cognition or Cool Consideration? Testing the Effects of Motivated Reasoning on Political Decision Making (2002)Strategy as Vector and the Inertia of Coevolutionary Lock-in (2002)
this work references cited by second hop

References

  • 1972Essence of Decision: Explaining the Cuban Missile Crisis3,658 cited
  • 2005The Practice of Qualitative Research2,012 cited
  • 1972Essence of Decision: Explaining the Cuban Missile Crisis1,724 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 1999Essence of Decision: Explaining the Cuban Missile Crisis1,050 cited
  • 1967Effective Public Relations969 cited
  • 1995Choosing the Right Words802 cited
  • 1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication707 cited
  • 2001Effective Public Relations in323 cited
  • 2007The negative communication dynamic291 cited
  • 2004Audience-Oriented Approach to Crisis Communication:262 cited
  • 2010A quantitative review of crisis communication research in public relations from 1991 to 2009246 cited
  • 2010The Blog-Mediated Crisis Communication Model: Recommendations for Responding to Influential External Blogs243 cited
  • 1994Apologies and public relations crises at Chrysler, Toshiba, and Volvo218 cited
  • 2008Further explorations of post-crisis communication: Effects of media and response strategies on perceptions and intentions218 cited

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  • 1998Crisis communication plans: Poor predictors of excellent crisis public relations194 cited
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