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Measuring e-business performance: Towards a revised balanced scorecard approach
13 references·1 citing·35 second hop
Measuring e-business performance: Towards a revised balanced scorecard approach (2003)Measuring e-business performance: Towards…Delivering IT and eBusiness Value (2013)Delivering IT and eBusiness V…Place to Space: Migrating to E‐business Models (2004)Place to Space: Migrating to …Place to space: migrating to ebusiness models (2002)Place to space: migrating to …Measuring organizational IS effectiveness (2002)Measuring organizational IS e…Making IT count : strategy, delivery, infrastructure (2002)Making IT count : strategy, d…Strategy and the Internet. (2001)Strategy and the Internet.Pathways to e-business leadership : getting from bricks to clicks (2001)Pathways to e-business leader…Good to Great (2001)Good to GreatCreating and Capturing Value: Perspectives and Cases on Electronic Commerce (2001)Creating and Capturing Value:…Moving to e-business (2000)Moving to e-businessEcommerce: Formulation of Strategy (2000)Ecommerce: Formulation of Str…The balanced scorecard: Translating strategy into action (1997)The balanced scorecard: Trans…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…Reconceptualising e‐business performance measurement using an innovation adoption framework (2012)Reconceptualising e‐business …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Information Systems Success: The Quest for the Dependent Variable (1992)Pushing the contextual envelope: developing and diffusing IS theory for health information systems research (2004)The Effect of Communication Frequency and Channel Richness on the Convergence Between Chief Executive and Chief Information Officers (2005)Top management support: Mantra or necessity? (2008)Beyond the IT productivity paradox (1996)Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending (1996)Mass customization: The new frontier in business competition (1999)Achieving competitive capabilities in e-services (2002)The Alignment of Business and Information Technology Strategy in Australia (2007)E-business's impact on organizational flexibility (2008)An Empirical Analysis of Network Externalities in Peer-to-Peer Music-Sharing Networks (2004)Electronic commerce adoption: an empirical study of small and medium US businesses (2004)Electronic commerce adoption, entrepreneurial orientation and small- and medium-sized enterprise (SME) performance (2014)The power of business models (2005)The Personalization Privacy Paradox: An Empirical Evaluation of Information Transparency and the Willingness to be Profiled Online for Personalization1 (2006)The Business Model: Recent Developments and Future Research (2011)A survey of Web-based business models for e-government in the Netherlands (2007)Networked business model development for emerging technology-based services (2013)THE BUSINESS MODEL PATTERN DATABASE — A TOOL FOR SYSTEMATIC BUSINESS MODEL INNOVATION (2016)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A Strategic Framework for Customer Relationship Management (2005)Measuring Organizational Performance: Towards Methodological Best Practice (2009)Strategy as Vector and the Inertia of Coevolutionary Lock-in (2002)How leaders influence organizational effectiveness (2008)Modeling How to Grow: An Inductive Examination of Humble Leader Behaviors, Contingencies, and Outcomes (2012)Performance measurement system design (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Factors affecting evaluation of e‐business projects (2005)The Enablers and Disablers of E‐Commerce: Consumers’ Perspectives (2012)Factors that influence purchase intentions in social commerce (2020)
this work references cited by second hop

References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1997The balanced scorecard: Translating strategy into action8,199 cited
  • 2001Strategy and the Internet.3,761 cited
  • 2001Good to Great1,511 cited
  • 2002Place to space: migrating to ebusiness models718 cited
  • 2002Measuring organizational IS effectiveness179 cited
  • 2004Place to Space: Migrating to E‐business Models117 cited
  • 2001Pathways to e-business leadership : getting from bricks to clicks79 cited
  • 2001Creating and Capturing Value: Perspectives and Cases on Electronic Commerce65 cited
  • 2000Ecommerce: Formulation of Strategy64 cited
  • 2002Making IT count : strategy, delivery, infrastructure41 cited
  • 2000Moving to e-business40 cited
  • 2013Delivering IT and eBusiness Value30 cited

Cited by

  • 2012Reconceptualising e‐business performance measurement using an innovation adoption framework24 cited

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