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How Do Salespeople Make Decisions? The Role of Emotions and Deliberation on Adaptive Selling, and the Moderating Role of Intuition
16 references·16 citing·39 second hopsampled
How Do Salespeople Make Decisions? The Role of Emotions and Deliberation on Adaptive Selling, and the Moderating Role of Intuition (2014)How Do Salespeople Make Decisions? The Ro…Communication and Persuasion: Central and Peripheral Routes to Attitude Change (2015)Communication and Persuasion:…Dual-Processing Accounts of Reasoning, Judgment, and Social Cognition (2007)Dual-Processing Accounts of R…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Principles and practice in reporting structural equation analyses. (2002)Principles and practice in re…Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Evaluating Goodness-of-Fit In…Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Structural equation modeling …Dual-process theories in social psychology (1999)Dual-process theories in soci…Assessing Measurement Invariance in Cross‐National Consumer Research (1998)Assessing Measurement Invaria…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Communication and Persuasion (1986)Communication and PersuasionEvaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Markets and Hierarchies (1975)Markets and HierarchiesJudgment under Uncertainty: Heuristics and Biases (1975)Judgment under Uncertainty: H…Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: H…A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)A BEHAVIORAL MODEL OF RATIONA…Theory of Games and Economic Behavior (1945)Theory of Games and Economic …The (quiet) ego and sales: Transcending self-interest and its relationship with adaptive selling (2022)The (quiet) ego and sales: Tr…“Yes, I know you”: the role of source familiarity in the relationship between service adaptive behavior and customer satisfaction (2022)“Yes, I know you”: the role o…Formal salesforce control mechanisms and behavioral outcomes (2021)Formal salesforce control mec…How salesperson traits and intuitive judgments influence adaptive selling: A sensemaking perspective (2020)How salesperson traits and in…Can sales leaders with humility create adaptive retail salespersons? (2020)Can sales leaders with humili…The Efficacy of Cultural Intelligence for Adaptive Selling Behaviors in Cross-Cultural Selling: The Moderating Effect of Trait Mindfulness (2019)The Efficacy of Cultural Inte…The behavioural response of the professional buyer on social cues from the vendor and how to measure it (2018)The behavioural response of t…From selling to managing strategic customers - a competency analysis (2018)From selling to managing stra…Cognitive and affective determinants of salesforce performance: A two-wave study (2018)Cognitive and affective deter…The mediating effects of adaptive selling and commitment on the relationship between management control and sales performance (2017)The mediating effects of adap…Propensity to trust salespeople: A contingent multilevel-multisource examination (2017)Propensity to trust salespeop…Emotion in sales performance: affective orientation and need for cognition and the mediating role of motivation to work (2017)Emotion in sales performance:…Linking thinking styles to sales performance: The importance of creativity and subjective knowledge (2016)Linking thinking styles to sa…An Investigation of the Theory Practice Gap in Professional Sales (2016)An Investigation of the Theor…The Importance of Starting Right: The Influence of Accurate Intuition on Performance in Salesperson–Customer Interactions (2015)The Importance of Starting Ri…Salesperson Lone Wolf Tendencies: The Roles of Social Comparison and Mentoring in a Mediated Model of Performance (2015)Salesperson Lone Wolf Tendenc…Subjective probability: A judgment of representativeness (1972)Availability: A heuristic for judging frequency and probability (1973)On the psychology of prediction. (1973)The Framing of Decisions and the Psychology of Choice (1981)Prospect theory: An analysis of decision under risk (1988)Advances in prospect theory: Cumulative representation of uncertainty (1992)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)The standards for educational and psychological testing. (2013)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A General Approach to Confirmatory Maximum Likelihood Factor Analysis (1969)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)The role of transportation in the persuasiveness of public narratives. (2000)The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory (2001)The theory of planned behaviour: Reactions and reflections (2011)In Search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings (2004)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Using PLS path modeling in new technology research: updated guidelines (2016)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Exploration and Exploitation in Organizational Learning (1991)The Evolution of Cooperation (1981)Social Capital in the Creation of Human Capital (2000)Varieties of Capitalism (2001)Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research (1988)Two new Later Stone Age sites from the Final Pleistocene in the Falémé Valley, eastern Senegal (2024)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.84,999 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.42,320 cited
  • 1974Judgment under Uncertainty: Heuristics and Biases28,742 cited
  • 1975Judgment under Uncertainty: Heuristics and Biases22,647 cited
  • 2000Structural equation modeling with AMOS: basic concepts, applications, and programming17,968 cited
  • 2002Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance16,476 cited
  • 1955A BEHAVIORAL MODEL OF RATIONAL CHOICE15,851 cited
  • 1975Markets and Hierarchies6,842 cited
  • 1999Dual-process theories in social psychology6,113 cited
  • 1986Communication and Persuasion5,382 cited
  • 2007Dual-Processing Accounts of Reasoning, Judgment, and Social Cognition5,134 cited
  • 2015Communication and Persuasion: Central and Peripheral Routes to Attitude Change5,011 cited
  • 2002Principles and practice in reporting structural equation analyses.4,769 cited
  • 1998Assessing Measurement Invariance in Cross‐National Consumer Research

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4,759 cited
  • 1945Theory of Games and Economic Behavior3,970 cited
  • Cited by

    • 2015The Importance of Starting Right: The Influence of Accurate Intuition on Performance in Salesperson–Customer Interactions107 cited
    • 2016Linking thinking styles to sales performance: The importance of creativity and subjective knowledge99 cited
    • 2019The Efficacy of Cultural Intelligence for Adaptive Selling Behaviors in Cross-Cultural Selling: The Moderating Effect of Trait Mindfulness64 cited
    • 2020How salesperson traits and intuitive judgments influence adaptive selling: A sensemaking perspective49 cited
    • 2018From selling to managing strategic customers - a competency analysis43 cited
    • 2018The behavioural response of the professional buyer on social cues from the vendor and how to measure it38 cited
    • 2017Propensity to trust salespeople: A contingent multilevel-multisource examination36 cited
    • 2016An Investigation of the Theory Practice Gap in Professional Sales29 cited
    • 2017The mediating effects of adaptive selling and commitment on the relationship between management control and sales performance27 cited
    • 2015Salesperson Lone Wolf Tendencies: The Roles of Social Comparison and Mentoring in a Mediated Model of Performance26 cited
    • 2020Can sales leaders with humility create adaptive retail salespersons?23 cited
    • 2021Formal salesforce control mechanisms and behavioral outcomes23 cited
    • 2022The (quiet) ego and sales: Transcending self-interest and its relationship with adaptive selling22 cited
    • 2018Cognitive and affective determinants of salesforce performance: A two-wave study22 cited
    • 2017Emotion in sales performance: affective orientation and need for cognition and the mediating role of motivation to work21 cited
    • 2022“Yes, I know you”: the role of source familiarity in the relationship between service adaptive behavior and customer satisfaction20 cited