Towards a better understanding of the link between participation in decision‐making and organizational citizenship behaviour: A multilevel analysis

Agnes E. Van den Berg · Martijn C. Willering

217 citations0/0 files storedJournal of Occupational and Organizational Psychology

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Job Satisfaction and Organizational Behavior Labor Movements and Unions Employee Performance and Management

Abstract

In the present study, two models were tested that can improve understanding of the link between participation in decision‐making and organizational citizenship behaviour (OCB). In Model 1, it is assumed that perceived supervisory support mediates the link between participation in decision‐making and OCB. In Model 2, organizational commitment is presented as the mediator variable. The sample ( N = 142) was drawn from employees from 10 departments of a medium‐sized trade company in the Netherlands. To improve the reliability of the results, the data were subjected to multilevel analyses. Because no link was observed between commitment and OCB, Model 2 was rejected. In contrast, Model 1 was supported by the data, suggesting that participation in decision‐making promotes employees' sense of supervisory support to them, which made employees more likely to reciprocate by exhibiting OCB.

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2017Exchange and Power in Social Life 1960The Norm of Reciprocity: A Preliminary Statement 1990The measurement and antecedents of affective, continuance and normative commitment to the organization 1979The measurement of organizational commitment 1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors 1990A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment.1959The Social Psychology of Groups 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.

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