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Performance measurement frameworks in public and non-profit sectors

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References

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2002Commodification of Education and Academic LABOUR—Using the Balanced Scorecard in a University Setting

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262 cited

2001Performance Management, Evaluation and Learning in ‘Modern’ Local Government254 cited

2007Performance measurement frameworks: a review218 cited

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2014Understanding third sector performance measurement system design: a literature review62 cited
2012New performance measurement and management control systems55 cited
2020Performance measurement and management in the public sector: state of the art and research opportunities50 cited
2019Designing performance measurement systems in nonprofit and public administration organizations47 cited
2020Design and Implementation Factors for Performance Measurement in Non-profit Organizations: A Literature Review41 cited
2019Exploring challenges of boundary-crossing performance dialogues in hybrids38 cited
2012Change management in the public sector: the use of cross-functional teams35 cited
2007Learning to perform? A comparison of learning practices and organizational performance in profit‐ and non‐profit‐making sectors in the UK33 cited
2017Implementing the balanced scorecard in a local government sport organization32 cited
2013Performance measurement in the Third Sector: the development of a stakeholder-focussed research agenda30 cited
2022The role of organisational culture and leadership style in performance measurement and management: a longitudinal case study29 cited
2010Towards a Reference Mission Map for Performance Measurement in Humanitarian Supply Chains28 cited
2013Development and validation of performance measures for environmentally conscious manufacturing24 cited