Percentage of Work-Group Diversity and Work-Group Effectiveness

Stephen B. Knouse · Mickey R. Dansby

95 citations0/0 files storedThe Journal of Psychology

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Team Dynamics and Performance Social and Intergroup Psychology Gender Diversity and Inequality

Abstract

Diversity in group membership can present both advantages and disadvantages for group performance. The authors examined how different percentages in workgroup diversity categories (gender, minority, and persons with disabilities) affected measures of group effectiveness (commitment, overall effectiveness, satisfaction, cohesion, trust, equal opportunity climate, and quality) taken from the Military Equal Opportunity Climate Survey Test Version 3.1 (Talking Paper, 1998). The gender and minority, but not persons with disabilities, categories showed increases in perceived work-group effectiveness at the 11–30% diversity level. Results are discussed in terms of possible optimum diversity levels, expanded measures of diversity, and team development of diverse work groups.

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1998INTERGROUP CONTACT THEORY 1993Handbook of industrial and organizational psychology 1996Searching for Common Threads: Understanding the Multiple Effects of Diversity in Organizational Groups 1977Some Effects of Proportions on Group Life: Skewed Sex Ratios and Responses to Token Women 1998BEYOND RELATIONAL DEMOGRAPHY: TIME AND THE EFFECTS OF SURFACE- AND DEEP-LEVEL DIVERSITY ON WORK GROUP COHESION.1998Demographic Diversity and Faultlines: The Compositional DYnamics of Organizational Groups 1993CULTURAL DIVERSITY'S IMPACT ON INTERACTION PROCESS AND PERFORMANCE: COMPARING HOMOGENEOUS AND DIVERSE TASK GROUPS.1993Cultural diversity in organizations : theory, research, and practice

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